Summary
Our Logistics teams continue to exceed our customers' expectations as shopping habits change. From managing our E-Commerce Distribution centres and international websites, to constantly improving our in-store technologies, the future of M&S is exciting. Be part of something remarkable!
We have a rare opportunity for a Logistics Operations Manager to join our International Supply Chain Team. This role will work in partnership and support the management of the 3rd party warehouse operations in Turkey & Croatia, importing and exporting M&S Clothing & Home products to our EU partners. To deliver the service to our customers and ensure costs and safety targets are delivered and achieved within budget.
What you'll do
Your key accountabilities will include:
* Manage logistics provider(s) to achieve operational critical metrics and defined customer service levels through weekly / monthly / quarterly review.
* Own site capacities and capabilities on a week to week basis ensuring any constraints are fully understood and handled accordingly with key partners.
* Act as the day-to-day operational logistics contact for internal and external partners. Make and implement operational decisions, always balancing cost and service.
* Work in conjunction with the Global Logistics Manager to understand in-country partner constraints and identify how the UK operation can support these.
* Work with the inbound teams and trading teams to ensure we are delivering the most efficient E2E supply chain.
Who you are
Your skills and experience will include:
* Warehouse Operations experience including working with 3rd Party Logistics' providers.
* Knowledge of what is required to deliver a world class operation and the relevant Warehouse Ecomm technology and how and when it's appropriate to use.
* The ability to thrive in a pressured environment which values fast, impactful delivery. Who can develop and improve an operation over time driving operational improvements and cost savings.
* An excellent communicator, with the ability to communicate clearly in both verbal and written formats across all levels of our business. Presenting information and proposals in a professional, structured and persuasive way, eliminating ambiguity.
* Able to identify continuous improvement opportunities in the warehouse(s) to optimise cost, service and safety. Working collaboratively with the onsite team to deliver this and ensure a continuous improvement approach is embedded.
Everyone's Welcome
We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're reimagining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen!
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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