The post holder will report to the Management Team and the GPs and support the GP(s) to ensure the efficient provision of medical services and clinics by performing several routine administrative and clinical duties. This will allow the GP(s) to utilize their own time more effectively towards greater patient-focused activities.
Additionally, this role will support both nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population.
Utilizing the NHS Health Education England GPA Competency Framework, the post holder working within general practice/primary care will provide capabilities within care, administration, clinical, communications, and health records management.
Main duties of the job
The following are the core responsibilities of the GP Assistant/Medical Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
* Undertaking new patient health checks
* Providing support to GPs by taking patient history and baseline observations prior to the patient seeing the GP
* Carrying out baseline observations such as pulse oximetry, weight, blood pressure, temperature, pulse rate, recording all findings accurately
* Acting as a chaperone as required
* Signposting some received correspondence to others, e.g., clinical pharmacist, practice nurse
* Supporting practice patients by arranging appointments, onward referrals, clinical tests, and follow-up appointments
* Explaining treatment procedures to patients
* Supporting the practice with immunisations
* Undertaking all mandatory training and induction programmes
* Attending a formal appraisal with line manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
* Contributing to public health campaigns through advice or direct care, including opportunistic health promotional programmes
* To always maintain a clean, tidy and effective working area
About us
We have a well-established practice team consisting of 6 GPs, 2 ANPs alongside nursing and administrative staff. We are looking for an enthusiastic and dynamic individual to join our friendly team.
Person Specification
Qualifications
* Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
* Experience of working in a primary care environment
* Experience of working with the general public
* Experience of working in a healthcare setting
* New patient medicals, including height, weight, BP, pulse
* Chaperone procedure
* Ability to record accurate clinical notes
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Effective time management (planning and organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Ability to follow clinical policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated
* Problem-solver with the ability to process information accurately and effectively, interpreting data as required
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure/in stressful situations
* Able to communicate effectively and understand the needs of the patient
* Commitment to ongoing professional development
* Punctual and committed to supporting the team effort
* Occupational Health clearance
* Competent in the use of MS Office applications
* Flexibility to work outside core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr