Job Title: Salesforce Business Analyst
Location: Ideally within commuting distance of Bristol – remote candidates considered
Start Date: ASAP
Duration: 3 months (extendable)
Job Description:
We are seeking an experienced Salesforce Business Analyst to join our systems development team. The successful candidate will be responsible for conducting business analysis on a subset of projects, ensuring thorough investigation, comprehensive documentation of requirements, and effective stakeholder engagement. This role involves working closely with internal departments and external customers, as well as collaborating with project managers, administrators, and developers to support system development and business objectives.
Key Responsibilities:
* Conduct business situation analysis and feasibility assessments
* Define and manage business requirements for Salesforce-related projects
* Engage with stakeholders to gather, document, and validate business needs
* Oversee and facilitate user acceptance testing
* Work alongside project teams to ensure successful implementation of Salesforce solutions
Essential Skills & Experience (SFIA Skills):
* Business situation analysis
* Feasibility assessment
* Requirements definition & management
* User acceptance testing
General Attributes (SFIA):
* Autonomy
* Collaboration
* Strong communication skills
* Decision-making ability
* Planning and prioritization
* Awareness of security, privacy, and ethics
Technical Skills & Product Knowledge:
* Salesforce Platform
* Service Cloud
* Sales Cloud
* Field Service
* Experience Cloud
* Salesforce REST API
Desired Qualifications:
* Salesforce Associate and/or Salesforce Administrator certification
* Salesforce Business Analyst certification and/or relevant Business Analysis qualifications (BCS, IIBA, or equivalent)
This is an exciting opportunity for a skilled Salesforce Business Analyst to contribute to a dynamic team and drive impactful projects. If you have the required expertise and are available to start soon, we would love to hear from you!