Second Line Support Engineer
Remote with occasional travel to Reading every 6 weeks
Salary: £30,000 to £38,000 negotiable, considering skills and experience with an opportunity to be a shareholder + excellent benefits
Doncaster DN10 office based
35 Hours per week, working in shift patterns, Monday to Friday (Shifts between 7am to 7pm)
Package
* 28 days including national holidays holiday
* Hybrid Working (6-weekly in-person meetings in Reading, Berkshire)
* Individual technical professional development plan including budget for courses and certifications
* Leadership and personal development coaching
* Gym membership
* S ocial events from time to time (Escape Rooms, Go Karting, VR Experiences)
* Twice yearly company events (Summer and Christmas)
* Contributory pension scheme
* Private Medical Insurance (Opt-In)
The Company
Our client is looking for an ambitious and driven Second Line Support Engineer to join their team known for its innovative approach and commitment to world-class service. The company is passionate about digital IT and aim to embrace technology for a sustainable future.
Key Responsibilities but not limited to:-
Managed Services
1. Act as an escalation point for technical issues, resolving cases timely in line with SLAs a...