IMA Life
* Hybrid and flexible working policy
* Career development opportunities with dedicated L&D budget
* Competitive salary
* Member of the Institute of Practitioners for Advertising
* Healthcare Cash Plan
* Christmas Closure
* A working environment that champions ED&I
* Disability Confident Accredited employer
* Careers after Babies partner and Menopause Workplace Pledge employer
* Access to Coaching
* Cycle to work scheme
* Employee discounts e.g. gym memberships
* Global office locations
* Vibrant agency environment with regular social and wellbeing activities
* Internal employee forum
About the team
Client Service is the art of forming, building and growing successful relationships with clients. Our vision is to create unforgettable brand experiences through the limitless power of retail, and world class client relationships are fundamental to this. Proactivity, collaboration and adaptability are crucial to moving with the fast paced and ever evolving retail landscape in which we work. Great work wins business. Great relationships keep it.
Summary of the Account Director role
As an Account Director in our Experience Retail team, you will strategically develop and sustain dynamic and mutually beneficial partnerships with global clients, specifically focusing on growth and expansion. This role involves managing high-performing account teams across departments, directing overall profitability, and ensuring client satisfaction. Through impactful leadership and strategic business development, you will drive the growth of client accounts and agency success.
Some responsibilities of the Account Director role will include:
* Act as an inspiring and strategic account leader for global accounts, delivering best-in-class campaigns
* Establish and foster senior-level relationships with all clients and partners, adeptly navigating corporate structures to strengthen partnerships. This includes travelling to Germany to maintain these key relationships
* Develop and execute account growth plans, identifying and leveraging new business opportunities to maximize agency influence and client success
* Direct, manage, and develop high-performing teams, ensuring efficient resource allocation and support for client deliverables
* Produce compelling strategic proposals and presentations that drive client engagement and inspire partnership expansion
Ready to make your mark as our new Account Director? Applications this way please.
Just a heads up that we don't hire through recruitment agencies, so if you'd like to be considered for a role, please only apply directly as we'd still like to hear from you!
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IMA actively encourages applications from disabled people and will provide any reasonable adjustments required for you to interview with us.
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