Do you have a background in customer service within the insurance industry and want to build a career in claims handling? Our client is recruiting Trainee Household Claims Handlers to join their team, where you’ll help guide customers through the claims process and ensure a smooth experience. You’ll be responsible for assessing and managing household claims, applying both empathy and attention to detail to ensure claims are handled efficiently and fairly. You’ll collaborate with internal teams, while benefiting from comprehensive training and mentorship to develop your skills in claims handling. Candidates should have experience in customer service, ideally within insurance, and be confident in communicating with customers. You’ll need the ability to build rapport quickly, manage multiple claims simultaneously, and work well in a team. Above all, a passion for supporting people through sometimes stressful situations is key. The role comes with full training, a competitive salary, and a supportive environment to help you develop your career. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD186. For all other vacancies, take a look at our website - (url removed)