We are looking for an experienced Registered Care Manager to join our award-winning Specialist Residential service, Ynystawe Lodge.
Using positive interventions, you will manage a bespoke care environment, enabling and supporting people aged 18+ who have a Learning Disability, Autism, and challenging needs, to have valued lives and work towards individual meaningful outcomes.
You will be supported within your role by a robust tiered management structure, which is unique to the service. Due to the nature of this role, we are looking for an individual with previous management experience within a similar setting and who can also demonstrate a proven track record of quality care from previous inspections.
Role and Responsibilities:
* To work closely with our Area Operation Manager and build a strong relationship with our customers, care managers, and stakeholders.
* To promote the rights of each person we support and keep their wishes at the centre of their care and support.
* To ensure that all staff within your service have the correct skills and experience and are matched to deliver excellent care for the people we support.
* To maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
* To fulfil the registration requirements and performance standards required by the CIW.
* To complete assessments for the people we support, support plans, and risk assessments.
* To deliver a high standard of support services for the people we support.
* To ensure high standards and best practices are maintained at all times.
* To familiarise all employees with company policies and procedures and ensure these are being followed correctly.
* To support, develop, and manage support staff within your service area.
* To ensure all records are maintained, monitored, and evaluated to ensure effectiveness.
* To provide leadership and consultation with your team including supervisions and appraisals.
* To work with our recruitment team to recruit, select, and hire potential staff in accordance with relevant job descriptions.
* To complete, maintain, and submit reports and records to regulating bodies as required.
* To manage the rota coordination team to supply timely rotas for staff.
* To hold regular staff and management meetings.
* To work within the on-call system taking responsibility for the communication and support to the services.
What we’re looking for in a Registered Manager:
* You will need to be an experienced, driven, and passionate individual with experience working with individuals who have a learning disability, challenging behaviour, and mental health needs.
* You will need to have achieved your QCF Level 5 in Health & Social Care Management or equivalent.
* You will have previous experience working within a management role, with demonstrable experience of management within a domiciliary or residential service.
* You are required to be computer literate, have strong relationship-building skills, and customer service skills.
* We are looking for a confident and reliable individual who strives for success.
* You will have experience in the care sector, the regulatory framework, service delivery with excellent working knowledge of the essential standards and statutory inspections in social care.
* You will be a passionate individual, who ideally has experience working with individuals who have a learning disability and mental health needs.
* You will need to demonstrate a commitment to enabling people to live fulfilled and independent lives both within their homes and the wider community.
* You will need to be able to provide the Support Workers with the direction, leadership, guidance, and support they need to ensure the people supported receive person-centred care in line with their individual needs.
* You will need to demonstrate a high level of personal integrity towards providing an exceptional standard of service.
Benefits:
* Refer a Friend bonus (you can earn up to £500 per successful recommendation)
* Free DBS check
* Cost of compulsory Social Care Wales registration fee paid by M&D Care
* Employee Health & Wellbeing Scheme (for staff with >6mths service)
* Comprehensive training
* Career progression
* 33 days holiday including bank holidays each year
* You can achieve a yearly performance and attendance-related bonus
* Occupational pension scheme
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