Vendor Relationship Management: Build and maintain strong relationships with clients, serving as their primary point of contact and ensuring exceptional customer satisfaction. Ensure vehicles are processed, presented and reported within specific customer SLA's
Using stock reports, ensure vehicles have been received and processed efficiently within the BCA branch network. Highlight and escalate necessary actions and issues to ensure vehicles are in a sale-ready status as soon as possible
Sales Growth: Increase sales volume by identifying and pursuing opportunities within the existing client portfolio. Lead vendor communications to support sales plans and provide feedback for customer retention and growth.
Upselling: Proactively introduce clients to additional products and services that align with their needs, contributing to revenue growth
Ensure Accurate, high-quality vehicle information is captured and optimised for remarketing.
Allocate vehicles into the sale programme according to the vendor requirements, updating internal stakeholders to ensure sales operations run smoothly
Data Analysis and Reporting: Utilise available data to create comprehensive reports on client activity, sales performance, and opportunities for improvement
Problem-Solving: Address client concerns promptly and professionally, ensuring resolutions align with company policies and enhance client satisfaction
Market Awareness: Stay informed about industry trends, competitor offerings, and customer preferences to maintain a competitive edge
An understanding of the automotive industry
Experience working with sales/negotiations
Passionate about data
Excellent customer service skills
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Up to £35,000 per annum + benefits
Monday - Friday, 40 hours per week
40 hours per week Monday - Friday
BCA are the biggest name in Europe's vehicle remarketing industry, backed by the Constellation Automotive Group, we're part of a family including cinch and WeBuyAnyCar.com. We're growing rapidly and are on a key digital transformation journey.
Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.