Established in 1990, we are one of Docklands longest running independent sales and letting agents with over 25 years’ worth of experience of the East London property market. Our aim at Docklands Estates has always been to offer a high quality of service to all our clients across all price ranges. We are able to offer advice upon a wide range of matters, having a strong knowledge of residential sales, lettings, new homes and full property management through the UK. Job Description/tasks Providing office support so that staff can work smoothly with customers and each other Maintaining organised files and records of business activity Conducting research and contributing to company reports Giving feedback on office efficiency and suggesting possible improvements Working as part of a team to meet deadlines and targets Providing excellent customer service Website management including landing pages Communicating messages to colleagues Dealing with inbound and outbound enquires via phone and email Inputting data and formulating excel spreadsheets Qualifications - Willing to consider all applicants. Working Hours: 9.30am - 5.30pm Become a key driver in our company’s success We are searching for a dedicated Business Administrator Level 3 with a knack for problem solving and excellent IT competencies. Your role will be essential in maintaining efficient operations and enhancing customer service experiences, making you an invaluable asset to our team. About Our Company We are committed to creating a supportive and dynamic work environment where innovation thrives. Our team is passionate about delivering exceptional service and continuously improving our business processes. Your Contribution Utilise strong problem-solving skills to enhance business operations and resolve issues effectively. Manage various IT systems and ensure smooth workflow processes across departments. Prioritise tasks efficiently, demonstrating exemplary time management skills. Provide exceptional customer service, acting as a point of contact for inquiries and feedback. Collaborate with colleagues to support team objectives and company goals. Our Offer Be part of a confident, enthusiastic team dedicated to innovation and excellence. Embrace opportunities for personal growth and professional development. Experience a dynamic and adaptable work environment that fosters teamwork. Receive a competitive salary along with a comprehensive benefits package. Skills and Traits Required Strong problem-solving abilities and IT competencies. Excellent time management skills to handle varying tasks. Proven customer service orientation with a passion for helping others. Confident in approach, enthusiastic about tasks, adaptable to change, and a true team player. Application Process If you are motivated, adaptable, and eager to make a significant impact within our company, we would be delighted to hear from you. Please submit your CV and a cover letter that outlines your relevant experience and interest in this role.