Are you a proactive, organised, and customer-focused individual? Do you thrive in a role where no two days are the same? If so, we’re looking for 2 Workplace Assistant’s to be the welcoming faces of our head office and key players in maintaining excellent workplace services.
Your Purpose:
To provide a positive experience for visitors and building users, coordinate front-desk activities, and support the smooth delivery of workplace services.
Your Main Responsibilities:
Reception Excellence: Greet visitors and building users, ensuring a welcoming and professional first impression.
Meeting Room Coordination: Organise meeting room setups, configurations, and hospitality to create seamless experiences for users.
Clerical Support: Perform general office tasks including copying, mailing, laminating, and filing.
Stock Management: Order and maintain workplace supplies, managing invoices and ensuring stock availability.
Health & Safety Support: Act as a Fire Warden and First Aider, ensuring compliance with safety procedures for all colleagues and visitors.
Communication Hub: Provide accurate information via phone, email, and in person, handling all communications professionally and appropriately.
Building Oversight: Support with building checks, welfare facilities, and maintaining a tidy and secure environment.
Facilities Coordination: Assist the Workplaces team in managing planned and reactive maintenance tasks.
Team Collaboration: Attend team meetings, produce minutes/actions, and deliver reports for managers as required.
Delivery Coordination: Manage incoming deliveries, ensuring service standards are upheld.
Procedures & Reporting: Keep workplace procedures up to date and produce regular reports as needed.
What You’ll Bring:
Essential:
You’ll have GCSE English and Maths (grade C or above, or equivalent). As well as your proficiency in Microsoft Office Suite and solid communication skills. You’ll be an experienced customer service professional able to prioritise tasks efficiently with strong organisational and multitasking abilities.
Desirable:
Any previous experience in facilities or building maintenance or knowledge of health and safety procedures, however full training will be provided.
Working Hours
There are 2 shift patterns on reception 8am to 4pm and 10am to 6pm, both with 1 hour for lunch. You will rotate between the two shifts on a weekly basis.
Why Join Us?
You’ll be the face of our organisation, creating exceptional experiences for colleagues and visitors. Enjoy a varied role with opportunities to develop your skills across workplace services. As part of a supportive team that values professionalism, collaboration, and innovation; creating exceptional first impressions and supporting workplace excellence.
If you’re ready to make an impact and thrive in a fast-paced, people-focused environment, we’d love to hear from you.
Apply now to become a valued member of our Workplace team!
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .