Note: You will need to drive or have access to transport, as this role is in a rural location (Bolney, next to A23).
You will need to have proven experience of working in a logistics team environment, where you have knowledge of international transportation and the logistics industry. You will be able to provide an excellent level of customer service throughout the lifetime of each movement, build customer relationships and assist the client with advice and assistance when required.
Working as part of a busy operational team, you will have a great positive attitude and an approachable personality, who can remain calm under pressure and be highly passionate about your role.
You will get involved in international shipping across each of our departments: art, freight, and events.
If you are passionate about international logistics and eager to contribute to our success, we encourage you to apply for this exciting opportunity.
Reporting to the Head of Logistics, you will be responsible for the following tasks:
1. Preparing quotations for clients and our internal departments. Obtaining costings for all shipping options, determining the best shipping method.
2. Deciding on the best way to package items, considering factors such as type of goods and shipping method.
3. Considering and planning the most effective route for shipping, not just price-driven, thinking about reliability and potential risks.
4. Taking appropriate measures for the movement of delicate goods.
5. Organising the transportation of shipments between intermediate destinations – usually cargo terminals, port facilities.
6. Maintaining operating systems to manage shipments and quotes and ensuring these systems are kept updated.
7. Tracking the movement of shipments using software and satellite technology, ensuring all shipments are delivered on time.
8. Liaising with international agents.
9. Staying up to date with relevant political activities and local legislation that might impact the transportation of freight.
10. Processing customs paperwork, applicable to the nature of goods being shipped, ensuring all local laws and regulations have been adhered to.
11. Billing: raising invoices ensuring that profit margins are managed.
12. Processing supplier invoices when required.
13. Advising the Head of Logistics of any potential issues or delays.
14. Supporting the team with maintaining relationships with subcontractors and suppliers.
15. Managing inter-company shipments on behalf of EBISS Inc. and Ebiss GmbH.
Skills & Experience:
1. Proven experience of working in a freight team environment, with knowledge of the international transportation and logistics industry.
2. Critical thinking to establish solutions for clients to solve their freight shipping issues.
3. Demonstrated knowledge of UK and International customs requirements including home use, temporary imports and exports, ATA, Carnet.
4. Knowledge of raising shipping documents including AWB, BOL, Courier shipments.
5. A dedication to providing excellent customer service.
6. High level of attention to detail and strong administrative skills, able to work under pressure to strict deadlines.
7. Ability to exercise commercial judgement.
8. Excellent in problem-solving and decision-making, with a professional and positive approach and self-motivated. A proactive can-do attitude and willingness to stay to get the job done.
9. IT Skills: MS Excel, Teams, Outlook, and Calendars.
This role may involve travel within the UK and overseas and flexibility in working different shift patterns in line with USA and Asia time zones.
Job Types: Full-time, Permanent
Pay: £28,000.00-£31,000.00 per year
Benefits:
* Additional leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Haywards Heath RH17 5PB: reliably commute or plan to relocate before starting work (required)
Experience:
* Freight forwarding: 2 years (required)
Licence/Certification:
* Driver's licence or access to transport to work (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 10/02/2025
Expected start date: 01/03/2025
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