Job summary
We have an exciting opportunity based within our HMP Lincoln service for a Prison Service Administrator.
Main duties of the job
You will be part of our services support team, providing an all round administration and reception service including secretarial and data related tasks. We have many clients to support within HMP Lincoln, so a smooth running support team is crucial to us achieving our aims each and every day. There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to assisting with clinical administration - there's always something we'll need your help with.
About us
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.
Job description
Job responsibilities
Do you thrive in a busy environment, having a wide range of different adminstration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great! You will have experience of working in a fast paced office environment. We are looking for a positive and motivated candidate who is proficient with IT systems, highly organised with excellent time management, communication and customer service skills. Benefits
1. Competitive salary
2. 28 days annual leave, plus bank holidays
3. An extra day off for your birthday or a special occasion of your choice
4. Enhanced maternity, paternity and adoption leave
5. 2 days paid volunteer leave per year
6. Auto-enrollment into We Are With You's pension scheme
7. Access to a Blue Light Card - giving you great savings on big high-street and online brands
8. Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
9. We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an Enhanced DBS check and a successful prison clearance check. Additional Information Please note that this role may close early should sufficient applications be received, so early application is advised. As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Person Specification
Qualifications
Essential
10. This role requires a satisfactory Enhanced level DBS certificate and prison clearance as part of our safeguarding checks process.
Experience
Essential
11. To do this job successfully, you will need:
12. experience of providing great admin support in a busy environment
13. the ability to communicate effectively with a wide range of people
14. to be confident working in a team environment, able to work collaboratively with everyone
15. a good level of maths and English (verbal and written)
16. to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
17. a keen desire in personal and professional development
18. good analytical skills with an eye for detail
19. the strong ability to work under pressure effectively
20. a can do, result-driven and positive attitude
21. experience of arranging clinical and organising clinical paperwork
22. good IT skills, including database management and be comfortable using digital media and a desire to develop your IT skills
23. to collate date, to use and manage databases ( Excel, Halo) and case management systems
24. minute taking skills
25. knowledge and understanding of work based Health and Safety issues
26. some flexibility with working hours and location from time to time
Desirable
27. A full job description will be provided upon request.