Summary
Thanks to our growing business and ambitious nature, we can provide many ways for you to achieve your career ambitions. We offer roles across all business areas including, asset finance, commercial finance, and vehicle financing, also jobs in operational and support functions such as sales support, compliance, finance, HR, marketing, and IT.
Wage
£15,652 a year
£8.60ph x 35 x 52 = £15,652 starting wage, or higher if they are 21 or over Wage will be reviewed after 6 months.
Training course
Business administrator (level 3)
Hours
Monday - Friday, 09:00 - 17:00 (1 HR for Lunch)
35 hours a week
Possible start date
Monday 17 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Carrying out a range of both general office work and more
specific administrative tasks to ensure the efficient running of
the office
* Providing administration to other members of staff as and
when required
* Taking client calls and providing a high standard of customer
service
* Responding to correspondence, telephone calls, e-mails as
required
* Updating and maintaining records both computerised and
paper-based to a high level of accuracy
* Providing cover for the office during periods of holiday and
absence
* Providing an excellent support function to internal colleagues
* Working in a range of roles incorporating finance, account
management and administrative duties
* Reporting equipment failure and arranging a solution
Where you’ll work
12-14 LUMLEY COURT
DRUM INDUSTRIAL ESTATE
CHESTER LE STREET
DH2 1AN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NC GROUP LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 Apprenticeship Standard:
* Training plan to be agreed in line with the apprenticeship standard. Anglo-Scottish Finance also has a training academy to develop leaders within the business, which could be a future option
More training information
* NC Group Ltd. has recently been awarded Outstanding in all areas by Ofsted (inspection January 2025) for their apprenticeship provision, and a large portion of this is the attentiveness to detail for individual employers and apprenticeship programs to suit the needs of the individual and the employer skills gaps
* As part of the apprenticeship, NC Group will supply additional added value training deemed necessary to the individual and the employer to further enhance your knowledge, skills, and behaviors
* The apprenticeship will be structured with you in mind and will fit within your work time parameters and use real situations to best display your work
Requirements
Desirable qualifications
GCSE in:
* English (grade 4-9 or equivalent)
* IT (grade 4-9 or equivalent)
* Maths (grade 4-9 or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Team working
* Professional telephone manner
Other requirements
The employer is looking for the following desired personal qualities from applicants: an enthusiastic, passionate, self-motivated team player who has excellent communication and customer service skills. Please do not contact Anglo-Scottish Finance to apply for this role this is an out sourced role for the purpose of the apprenticeship.