Job summary The Trainee Information Systems (TIS) Programme supports and develops a range of products and services that help users manage the administration of NHS trainees and learners who are supported by NHS England, such as postgraduate doctors in training, often called junior doctors. We are expanding our multi-disciplinary product teams and embracing user-centred design within the context of the Government Digital Service Standard. As a Delivery Manager, you will drive the delivery of digital products and services at pace. You will build, motivate and support the product team and ensure that they are focused, responsive and delivering value. You will use a range of agile methodologies to remove obstacles and blockers which hinder delivery progress and deliver products and services in an iterative way. You will have a clear understanding of delivery methods and practices. We expect you the postholder to be working with stakeholders and users, breaking down barriers and planning at a high level, and at a detailed level where necessary. You will be able to work within the product team, and across other product teams and functions, as well as with third party, especially in managing and supporting shared dependencies and goals. TIS is a national team and although we have two "hubs" in London and Manchester, you can base yourself from any NHS England office across the country subject to approval. Main duties of the job The Delivery Manager will be responsible for one or more products and services within the TIS programme and will work in an agile multi-disciplinary product team with a focus on user-centred design. You will support and motivate the team to achieve outcomes and delivery that meets are users' needs. Specifically, you will: Deliver high quality digital products to end users using appropriate methods. Use agile development methodologies and user centred design. Use of tools and methods for measuring and estimating work, and for predicting and planning the future schedule of work, within the context of agile delivery. Ensure the team are working in a high-performing and multi-disciplinary team way with high levels of personal trust and empowerment. Plan, support or manage user and stakeholder engagement and communications. Have familiarity, or build understanding, of technical processes, such as continuous integration and delivery and test or behaviour-driven development Have familiarity, or build knowledge, of technical tools such as Git and automated monitoring Remove blocks to work progression. Develop and manage collaborative relationships within the team, with other product teams and more widely across services. Using knowledge of agile and the GDS Service Standard / user centred design to drive transformation and the improvement of products and services. About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money. If you would like to know more or require further information, please visithttps://www.england.nhs.uk/. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year per annum (exclusive of London weighting) Contract Permanent Working pattern Full-time Reference number 990-WTE-6737300-E Job locations Any NHSE Location Leeds LS1 4AP Job description Job responsibilities Responsibilities: Support, motivate and facilitate the product team to deliver digital products and service, that are developed using agile methods, and in line with user-centred design principles. Keep stakeholders and users informed. Work closely with other delivery managers (or product managers) to manage cross-product dependencies. Essential criteria: Delivery management of digital products, or similar product delivery. Creating and supporting a multi-disciplinary team. Engaging with users and understanding their needs User-centred design Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards. Agile working. Communications to a wide and variable audience. Building and maintaining key relationships. Strong negotiating skills. Change management. Monitoring and reporting on performance. Desirable criteria You may also have the following experience; Delivery management in an agile environment Supporting a multi-disciplinary agile team. Working with suppliers. Interpreting user feedback to inform change. Strategic service, or digital transformation involvement We are aligning our job roles to the DDAT capability framework - https://ddat-capability-framework.service.gov.uk/role/delivery-manager We currently have 2 x FTE aligned to this advert. Job description Job responsibilities Responsibilities: Support, motivate and facilitate the product team to deliver digital products and service, that are developed using agile methods, and in line with user-centred design principles. Keep stakeholders and users informed. Work closely with other delivery managers (or product managers) to manage cross-product dependencies. Essential criteria: Delivery management of digital products, or similar product delivery. Creating and supporting a multi-disciplinary team. Engaging with users and understanding their needs User-centred design Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards. Agile working. Communications to a wide and variable audience. Building and maintaining key relationships. Strong negotiating skills. Change management. Monitoring and reporting on performance. Desirable criteria You may also have the following experience; Delivery management in an agile environment Supporting a multi-disciplinary agile team. Working with suppliers. Interpreting user feedback to inform change. Strategic service, or digital transformation involvement We are aligning our job roles to the DDAT capability framework - https://ddat-capability-framework.service.gov.uk/role/delivery-manager We currently have 2 x FTE aligned to this advert. Person Specification Qualifications Essential Educated to Master's level or equivalent with relevant professional development, certification, and membership of professional bodies. Experience Essential Ability to deliver high quality digital products to end users by making things happen, planning and focussing on delivering value Experience of successfully building team dynamics - motivating and supporting the team, cohesion, and developing constancy of purpose Experience in using a range of tools and methods for measuring and estimating work, and for predicting and planning the future schedule of work Knowledge Essential Knowledge of agile development methodologies, user centred design and government digital standards Knowledge of how to remove blockers and obstacles hindering progression by using a range of agile methodologies Person Specification Qualifications Essential Educated to Master's level or equivalent with relevant professional development, certification, and membership of professional bodies. Experience Essential Ability to deliver high quality digital products to end users by making things happen, planning and focussing on delivering value Experience of successfully building team dynamics - motivating and supporting the team, cohesion, and developing constancy of purpose Experience in using a range of tools and methods for measuring and estimating work, and for predicting and planning the future schedule of work Knowledge Essential Knowledge of agile development methodologies, user centred design and government digital standards Knowledge of how to remove blockers and obstacles hindering progression by using a range of agile methodologies Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name NHS England Address Any NHSE Location Leeds LS1 4AP Employer's website https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)