We're a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.
We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
Your Role and What You'll Be Doing
Working as a Systems Co-ordinator - People Platform, you'll be supporting the Product Owner and Systems Lead in the coordination and administration of the People Technology Platforms and Systems. You'll also be responsible for 2nd line technical support for all People systems, which may involve some complex issues.
Within this role, you'll handle all the team document management, which involves maintaining system user guides and process diagrams, as well as providing super-user training to the wider People team.
This role will be a Part-Time position of 30 hours.
Key Responsibilities
1. Supporting the People Technology team in the coordination and administration of People Systems and its work.
2. Acting as 2nd line technical support, resolving more complex issues and logging tickets with 3rd party suppliers, escalating issues to the Systems Leads and Product Owner where appropriate.
3. Managing the access to People Systems and Data, in accordance with the relevant governance.
4. Maintaining system guides and collateral, providing super-user training to the wider People team and business where required.
5. Working closely with the Systems Leads & Data Analysts to capture and document reporting requirements, system processes, and data maps.
6. Collaborating with other system administrators across the business, and keeping abreast of wider system and data projects.
7. Collating and cleansing data, delivering basic reporting and insight and responding to information requests with the support of the System Leads.
8. Supporting the System Leads & Data Analysts in delivering cyclical reporting and activity.
9. Maintaining the teams' project plans and trackers, including documenting team actions.
About You
1. Experience of working in a fast-paced environment.
2. Excellent attention to detail with strong written, numerical, and analytical skills.
3. Exceptional organisational skills, working flexibly and prioritising workload in order to meet deadlines.
4. High level of IT literacy and use of Microsoft office packages.
5. A strong understanding of people processes, and ability to act with discretion for dealing with confidential information.
6. Flexible approach to your work, and a positive reaction to change.
Our Benefits - What We Can Offer You
1. 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
2. Generous and flexible pension schemes.
3. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid).
4. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team, and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Irwin Mitchell LLP is an equal opportunity employer.
If the role is homeworking you will be assigned to your closest office and travel may be required in line with business need to that office.
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