Team Leader Care - Crystal Palace - London - £26k - £33k
To work in a 26-resident care home with mental health issues and disabilities. 40-hour week working shifts and some weekends.
Job Purpose:
The Care Team Leader is responsible for overseeing the delivery of high-quality care and support services to clients. This involves managing and supervising a team of caregivers, ensuring the team provides compassionate and effective care, and maintaining a safe and compliant environment.
Key Responsibilities:
1. Leadership and Supervision:
* Team lead, motivate, and manage a team of care staff, ensuring the highest standards of care delivery.
* Provide regular supervision and support to the team through one-on-one meetings and team meetings.
* Schedule staff shifts, ensuring appropriate staffing levels at all times.
* Monitor performance, provide feedback, and offer coaching to staff as needed.
1. Care Delivery:
* Oversee and ensure the delivery of personalised care plans for each client.
* Assess and monitor the well-being of clients, ensuring that care is provided according to their needs.
* Ensure that all care tasks (personal care, medication assistance, daily living activities, etc.) are carried out according to the care plan and regulatory standards.
2. Compliance and Standards:
* Ensure adherence to company policies, industry regulations, and health and safety standards.
* Monitor the quality of care being delivered, ensuring compliance with regulatory bodies and internal quality standards.
* Complete and maintain accurate care documentation, including client records, care plans, and incident reports.
3. Training and Development:
* Identify training and development needs within the team and facilitate opportunities for growth.
* Provide or arrange for staff training in line with regulatory requirements and care standards.
* Encourage professional development and ensure the team is up-to-date with best practices and industry trends.
4. Client and Family Liaison:
* Develop positive relationships with clients and their families, ensuring clear communication regarding care plans, concerns, and progress.
* Address and resolve any concerns raised by clients, families, or staff in a timely and professional manner.
5. Team Collaboration and Communication:
* Collaborate with other healthcare professionals and teams to ensure holistic and comprehensive care for clients.
* Ensure good communication and teamwork within the care team, as well as with external agencies when necessary.
Key Skills and Qualifications:
1. Essential:
* Proven experience in a care setting, with leadership or supervisory role.
* In-depth knowledge of care plans, medication management, and personal care tasks. Aware of CQC standards.
* Strong understanding of relevant healthcare legislation, compliance standards, and safeguarding procedures.
* Excellent communication and interpersonal skills, with the ability to build relationships with clients, families, and team members.
* Strong organizational and time-management skills.
* Ability to stay calm and make decisions in challenging situations.
* Enhanced DBS clearance.
6. Desirable:
* NVQ Level 3 in Health and Social Care (or equivalent).
* Previous experience in managing or mentoring staff.
* First Aid and CPR certified.
* Understanding of the local community and resources available to clients.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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