About the role As we are growing and expanding, we are now in the process to recruit passionate and reliable Field Service Dental Engineers to join our team. You will be providing an excellent level of Dental Engineering solutions to our customers and clients. Key responsibilities Perform proactive and reactive maintenance: This involves inspecting and maintaining dental equipment to ensure they operate efficiently and attend call outs when necessary, minimising the downtown for dental practices. Perform installation and commissioning activities: You are responsible for the setting up and the proper functioning of new dental equipment. This includes installation and initial testing. Complete required company documentation:Maintain accurate records of your service visits, repairs, and installations. This documentation is crucial for tracking maintenance history and ensuring compliance. Follow Anglian Dental’s quality system and procedures: Adhere to company quality standards and procedures at all times to maintain consistency and quality in your work. Attend manufacturers and Anglian Dental’s training programs: Stay updated with the latest technologies and techniques by attending training programs. Build and maintain customer relationships: Build and maintain positive relationships with clients by proving exception Customer Service to ensure their satisfaction and loyalty. About you Strong technical thought process Electrical, Plumbing or Mechanical qualification or apprenticeship desirable Experience and understanding of dental equipment preferable but not mandatory as training can be provided to the right candidate. Experience in using and maintaining a software system as part of your role Excellent communication and customer service skills Ability to work effectively as part of a team Location London Area Additional Information If you don’t meet every single qualification but feel passionate about this role and believe you bring valuable experience, we still encourage you to apply. At Anglian Dental, we value diverse perspectives and are committed to providing opportunities for growth and learning. Anglian Dental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us Anglian Dental has been keeping surgeries working for over 30 years and we have been able to do it through the quality of the products and services we provide To us it’s all about understanding the clients needs and vision, so that we can design a practice that works for them. We have industry-leading response times and we have already over 700 dental practices relying on us, and our numbers will increase significantly by 2024. The key to our success is our people, and this is why at Anglian Dental we believe in investing in our workforce and creating an environment that works for them. This is the most exciting time to join us, as you will be part of the team that will make our vision come true, which is “to become a one-stop-shop for surgery creation and maintenance, available anywhere in the UK”. Our Values are our core: Working at Anglian Dental also brings with it a whole host of rewards and benefits, including: Team Bonus Annual Salary Review Health shield benefits Monthly Headspace Hour Enhanced holiday entitlement – 33 days in total, including bank holidays Enhanced Maternity and Paternity pay Referral Bonus Paid Sick Leave Free parking on-site and electric Vehicle charging points Unlimited coffee, refreshments & lunch on-site Training and development opportunities