How would you like to work with a fast-growing business in a fun loving and friendly team? Working within the customer service team, you would be providing a seamless service to customers while maintaining high standards of efficiency, accuracy and professionalism. The role requires a sharp eye for detail, the ability to manage end-to-end order processing with exceptional customer service skills and credit control support.
* Based in Leatherhead
* £25,000 - £27,000
* Mon – Friday, 9am – 5:30pm (Friday 4pm finish)
* 25 days holiday plus bank holidays
* Car parking
* Life Insurance after probationary period
* Healthcare after 3 years’ service
* Pension scheme
Job description:
* Accurately handle all stages of the order cycle, from receiving orders to the final delivery
* Assist and follow up on outstanding invoices to maintain a healthy cashflow
* Respond promptly and professionally to customer enquiries, providing solutions
* Work closely with the sales, operations and finance team
* Maximize sales opportunities
Person specification:
* Exceptional attention to detail and a high level of accuracy
* Proven experience in order processing, credit control or a similar role
* Strong organisational skills with the ability to manage multiple tasks simultaneously
* Proficient use of CRM systems, Microsoft Office Suite and Sage
* Excellent communication skills, both verbal and written
* A proactive ...