Long term contract
Potential permanent opportunity for the right candidate
Rugby Based
50% Hybrid working once training is complete
24/7 operation - there could be shifts including nights and some weekends and bank holidays - 40 hours per week
£27,892 - £31,054 once on shift (after 4 weeks) £26,312 - £12.65 per hour for the first 4 weeks
Are you seeking an interesting varied Customer Service role which you can really get your teeth into?
Are you passionate about Customer Service and are an effective problem solver?
If the answer is YES then this might be the job for you!!
Our client based in Rugby, is seeking a Customer Service Co-Ordinator to join their busy team.
Duties:
* Receiving and logging hi-volume calls from drivers who have broken down
* Proactively liaising with dealers and customers
* Source and negotiate solutions to resolve cases
* Monitor the quality of cases and identify corrective action where appropriate
* Supporting the Help Desk
Person Spec:
* Excellent Customer Service skills
* Ability to pick up systems and processes with ease
* Customer focused with a logical approach to problem solving and decision making
* Able to 'think on your feet'
* Superb communication skills
* Must possess a positive and pro-active attitude
Please call us for an informal chat about the role. If you have sent us a copy of your CV and not had a reply within 5 ...