Job Overview
As a Customer Care Assistant at McDonald's, you will be the face of our restaurant, ensuring that customers feel welcome and that the dining area is clean and inviting. Your responsibilities include:
1. Greeting customers with a friendly smile.
2. Maintaining high standards of cleanliness in the dining area and toilets.
3. Addressing customer needs and ensuring satisfaction.
4. Organizing special events for children and families.
5. Communicating effectively with customers and keeping management informed about customer satisfaction.
We are looking for individuals who are friendly, approachable, and able to connect with customers. Effective communication skills, including attentive listening and eye contact, are essential. You should be able to maintain high energy levels while working efficiently in a fast-paced environment.
Benefits
Our benefits package includes:
* Holiday pay
* Service Awards
* Meal allowance
* Employee discounts from top high street and online brands
* Flexible scheduling options
* Pension scheme enrollment (if eligible)
* Annual performance reviews with potential pay raises
* Free meals during shifts
Training and Support
At McDonald's, we prioritize training and development to help you progress in your career. We provide digital training guides and ongoing support to ensure your success.
Location
Birmingham - Temple Row
Unit 4 Cherry Street
Birmingham
United Kingdom
B2 5AL
Application Process
To apply, fill in our online application. If we believe you are suited for the role, we will invite you for an interview.
Diversity and Inclusion
We are an equal opportunities employer and support applications from individuals of all backgrounds. We embrace diversity and are committed to creating an inclusive culture.
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