As a General Medical Administrator, you will be an integral part of the administrative team, ensuring the smooth operation of the practice. Your role involves providing administrative support to clinical staff, managing patient interactions, and maintaining accurate records. This position requires excellent organisational skills, attention to detail and a professional approach to patient care. Welcome patients and visitors, providing a friendly and professional first point of contact. Manage appointment bookings, cancellations and rescheduling using practice software. Handle telephone and email enquiries promptly and courteously. Maintain and update patient records accurately, ensuring confidentiality and compliance with GDPR. Process referrals and medical reports in a timely manner. Prepare and distribute correspondence, such as reminders, forms, and notifications. Assist with the organisation of practice activities. Manage incoming and outgoing correspondence, including scanning, coding and electronically filing documents. Support practice staff with data entry, audits, and reporting requirements. Monitor office supplies and liaise with suppliers for reordering. Ensure all administrative processes comply with NHS and practice policies. Communicate effectively with patients, staff and external organisations, maintaining professionalism at all times. A supportive and friendly working environment. Opportunities for professional development and training. Competitive salary and benefits package. This job is perfect for someone who thrives in a dynamic environment, enjoys working as part of a team, and is committed to supporting high-quality patient care.