Broker Executive Harlow - near the train station £24-26kk basic uncapped bonus Southam Selections are currently recruiting for a detail-oriented and technically skilled entry-level Broking Assistant to join an already successful team. This role involves placing adverse taxi and courier drivers on cover using the insurance system (Acturist). The ideal candidate will demonstrate strong attention to detail, technical aptitude, and a proactive approach to problem-solving. This position offers an excellent opportunity to start a career in the insurance industry with hands-on experience and growth potential. Working Hours Monday - Friday 9am - 5.30pm No weekends, no Bank Holidays The Role Use the Big House insurance system (Acturist) to process and manage driver insurance placements. Utilize the internal CRM system (Optimus) to track and manage client interactions and policy details. Ensure all data entries are accurate and compliant with company policies. Conduct system checks to verify the completeness and accuracy of client information. Carefully review driver documentation and insurance requirements to ensure all necessary details are captured. Monitor policy details and flag any discrepancies or missing information promptly. Address and resolve technical issues or errors in the placement process. Collaborate with team members and other departments to troubleshoot system or policy challenges. Provide clear and accurate information to clients about policy details and requirements. Assist with client inquiries and ensure timely resolution of any concerns. Work closely with the Head of Sales, the Cover My Cab team leader, and other team members to ensure smooth policy issuance. Support the team in meeting operational goals and maintaining high client satisfaction levels. Adhere to regulatory and company guidelines in all processes. Maintain organized and accurate records of client and policy information. The Person You will be confident and able to work in-house systems. If you have used Acturist - even better You will have the desire to work closely with your team and ensure company success Strong team player Polite telephone manor Maintain good relationships with customers Follow compliance guidelines Able to handle rejection, not all customers will say yes. Benefits Casual dress every Friday Company events Company pension Employee discount On-site parking Sick pay Work from home opportunities Location Located in Harlow, 5 minutes from the train station and parking is available