Are you an experienced Customer Services Administrator/Payout Assistant who would like to take up a new challenge in an exciting industry?
Due to continued growth, Transparent is proud to support this longstanding client in the recruitment of a Payout Assistant.
This will be working within a fast-paced team and will require adaptability and flexibility. Working closely with the Finance Team, your responsibilities will include:
* Preparation and upload of daily manual payouts
* Answering payout queries from members and customers on their bespoke customer service portal
* All queries are dealt with on email, rather than over the phone
* Responding to compliance and ID requests from Banking partners
* General admin tasks on an ad-hoc basis
The Person:
* Good use of Excel
* Comfortable using multiple systems
* Able to work in a fast-paced environment
* Ability to handle complex data
* High level of customer service
* 2-3 years’ experience in a similar capacity
In return, our clients is offering a competitive base salary, regular pay reviews, discretionary bonus scheme, company pension, social events calendar, free parking on site, remote working and the opportunity to work for a well-recognised and highly successful brand.
Based Takeley (1 day in the office) the rest of the week, working from home.
If this sounds like an int...