An exciting opportunity has arisen for an experienced, full time, highly motivated Housekeeping Manager to manage, direct and oversee the day-to-day operation of housekeeping department within an evolving hotel group based in Tunbridge Wells. Key Responsibilities: Manage the daily activities of the Housekeeping department to include appropriate cleaning of all bedrooms, bars, washrooms, restaurants, and all public spaces. Planning, organizing and directing team members to ensure the highest degree of guest satisfaction. Daily supervision of the housekeeping staff. Purchase, re-order and maintain housekeeping supplies and inventory. Conduct pre-event inspections of all rooms Recruit, schedule and train all new housekeeping staff members. Maintain the housekeeping budget Uphold the highest standards of cleanliness, safety, and conduct. Knowledge of safety standards within a Housekeeping department. Determine and maintain the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event preparing the weekly rota to ensure business needs are met Ensure the proper maintenance of all equipment; making arrangements for repair and/or replacement of used and damaged equipment. To review the performance of team members where this forms part of your responsibility. This job description is not exhaustive and other duties and responsibilities of a similar level and nature may be required from time to time. Key Skills and Knowledge: Previous experience managing a team of housekeeping employees through motivation, coaching and development. The ability to anticipate customer needs, change goals and direction quickly and multitask. Working knowledge of rooms management systems. Advanced knowledge of Housekeeping process and procedures. Proven experience supervising housekeeping departments of 8 employees. Ability to maintain a budget Proven excellence in customer service. Capable of using independent judgment/solid decision making skills ability Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clients. Self-motivated to accomplish goals, with a strong sense of responsibility. Proficiency with general office PC applications (i.e. word processing, spreadsheets & databases). Demonstrated sound organizational, coordinating and personal interface skills. Excellent written and verbal communication skills. Proven job reliability, diligence, dedication and attention to detail. Must be flexible with working evenings, weekends, and holidays. A minimum of 4 years’ experience in all aspects of Housekeeping in a multi-use facility required, with at least 2 years of supervisory experience. Please note that this role requires a full and valid UK driving licence, as driving is a necessity due to the hotel location.