TO APPLY FOR THIS ROLE, YOU MUST COMPLETE AN APPLICATION FORM WHICH YOU CAN FIND ON OUR WEBSITE: https://www.inspiringwomennetwork.co.uk/chiefoperationsofficer Contract: 12 months fixed term contract (potential of extending) Hours: Part-time (min. 18 hours per week, full time considered) Salary: £18 per hour - £35,100 pro rata Location: Truro with travel required across Cornwall Home-based with desk space available Thursdays, Fridays, and Saturdays at Malpas Road Community Centre, Truro, TR1 1QR (Subject to change), Purpose of the role The COO will work closely with the CEO to support effective management of IWN’s growth and development as an organisation, aligned to IWN’s theory of change to create social impact for women and their families in Cornwall. Inspiring Women Network Inspiring Women Network (IWN) is a diverse, women-centred, and women-led Community Interest Company that has been working with and for women and communities in Cornwall for thirteen years. During this time, we have built a community of like-minded people who share our vision to build a Cornwall that is just and inclusive to all women and their families regardless of ethnicity or socioeconomic background. Our mission is to connect, inspire, and empower women to thrive and achieve their unique potential by creating a vibrant, affirming, and inclusive space for all to belong with authenticity. IWN is experiencing a time of growth, and we are looking for a dedicated, passionate, and transformative COO to join us during an exciting time for us as an organisation. IWN's Values Inspiring Women Network prides itself on its strong values and ethos. At IWN, we care about people, all people. We are a diverse and inclusive organisation, and we have zero tolerance for any hateful discriminatory behaviour. In line with the nature of IWN’s work and ethos, this post is only available to female applicants as permitted under the Equality Act 2010 Schedule 9 (part 1) and we encourage applications from those who identify as Black, woman of colour, or any other minoritised background. Deadline for receipt of applications: 7th February 2025 Expected date for interviews: TBC If you do not hear from us by the 14th of February, please assume that you have been unsuccessful this time. Reports to: CEO & Leadership Board Responsible for: 2 Outreach Workers 1 Community Development Officer 1 Volunteer Coordinator 1 Events Coordinator Inspiring Women Network (IWN) is a diverse, women-centred, and women-led Community Interest Company that has been working with and for women and communities in Cornwall for thirteen years. During this time, we have built a community of like-minded people who share our vision to build a Cornwall that is just and inclusive to all women and their families regardless of ethnicity or socioeconomic background. Our mission is to connect, inspire, and empower women to thrive and achieve their unique potential by creating a vibrant, affirming, and inclusive space for all to belong with authenticity. IWN is experiencing a time of growth, and we are looking for a dedicated, passionate, and transformative COO to join us during an exciting time for us as an organisation. IWN’s Values Inspiring Women Network prides itself on its strong values and ethos. At IWN, we care about people, all people. We are a diverse and inclusive organisation, and we have zero tolerance for any hateful discriminatory behaviour. In line with the nature of IWN’s work and ethos, this post is only available to female applicants as permitted under the Equality Act 2010 Schedule 9 (part 1) and we encourage applications from those who identify as Black, woman of colour, or any other minoritised background. Purpose of the role The COO will work closely with the CEO to support effective management of IWN’s growth and development as an organisation, aligned to IWN’s theory of change to create social impact for women and their families in Cornwall. Key responsibilities: 1. Collaborate with the CEO to develop, implement, monitor, and review IWN’s strategic, business and growth plans along with associated policies on a quarterly basis. 2. Manage day-to-day operations of IWN, ensuring alignment with IWN’s vision and growth strategy. 3. Provide effective line management and support for a small team of staff. 4. Conduct regular performance reviews and provide professional development opportunities for staff. 5. Develop and implement operational policies and procedures to streamline processes enhancing efficiency across the organisation and to ensure compliance. 6. Optimise the use of resources, including staff, volunteers, and facilities. 7. Collaborate with the CEO and the Leadership Board to conduct annual reviews of services, emphasising accessibility and outreach to marginalised women and communities. 8. Coordinate the preparation of monthly, quarterly, and annual reports to ensure compliance with funder requirements and maintain internal accountability. 9. Lead initiatives for quality assurance and effective case management across all support services, ensuring high standards of care and support. 10. Organise and chair meetings. 11. Develop and implement creative strategies to showcase IWN's services and outcomes, including creating promotional content to raise awareness and engage the community. 12. Ensure that all service developments and improvements are informed by the voices of women served by IWN. 13. Generate additional funding sources for IWN through research, bid writing and the development of income-generating initiatives. 14. Develop and manage IWN’s operational risk policies and procedures, ensuring proactive identification and mitigation of risks. 15. Ensure compliance with all relevant legal and regulatory requirements. 16. Maintain and develop strong partnerships with VCSE, community and statutory organisations in Cornwall to represent IWN and advocate for the needs of women and marginalised communities. 17. Maintain and develop good working relationships with funders. 18. Raising awareness of IWN’s work through effective communications, partnerships, and innovation. 19. Deputising for the CEO during periods of leave or as required/agreed with the CEO.Person Specification Area Specification Knowledge and Understanding • Informed and current understanding of voluntary sector governance. • Knowledge of business development strategies. • Informed and current understanding of and commitment to equality and diversity in Cornwall. • Thorough understanding of and commitment to safeguarding, confidentiality and data protection. Experience • Experience of team management. • Experience of working in the third sector and/or social enterprise. • Experience of fundraising, making successful grant applications and/or business development and innovation. • Experience of developing successful partnerships. • Experience of budget management and planning. Skills and Ability • The ability to work strategically and innovatively within the vision, priorities and theory of change of IWN. • The ability to communicate and engage others with IWN’s vision. • Demonstrated ability to take the initiative and deliver successful outcomes. • Excellent organisational skills and high attention to detail. • Excellent leadership and interpersonal skills. • Excellent communication skills, including report writing and public speaking. • IT proficiency (including MS Office, Google platforms and social media). Personal Qualities • Highly self-motivated. • Collaborative, enthusiastic and person-centred approach. • Commitment to women’s rights and empowerment in Cornwall. Additional information: • A full UK driving licence is not an essential requirement of this role, however regular travel within Cornwall be will required. • Working hours are flexible and to be agreed with the successful candidate. • For more information or to have an informal chat about the role, please contact: contactinspiringwomennetwork.co.uk Schedule: Flexitime Weekend availability Experience: Project management: 2 years (required) Leadership: 2 years (required) Language: English (required) Work authorisation: United Kingdom (required)