Social network you want to login/join with:
Employer Network Course Booker Administrator, Peterborough
Client:
CITB
Location:
Peterborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
6da2843176c0
Job Views:
4
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
Employer Network Course Booker Administrator
We are looking to recruit a full time Course Booker Administrator, based in our Peterborough office. The role will be based full time onsite at CITB Head Office.
Duties will include:
1. Working to a high auditing standard, completing the end-to-end process for all training bookings, including recording employer feedback timely and as appropriate.
2. Negotiating course prices with training providers to ensure the customer benefits from the most cost effective, high-quality training available.
3. Providing a seamless experience to all employers, offering an efficient “can do” service and where appropriate, providing a first-time resolution.
4. Encouraging employers to consider their long-term training needs, identifying appropriate opportunities to upsell additional training to employers.
5. Being the first point of contact for employer inquiries about training bookings, answering all incoming calls and managing the workflow within an agreed SLA.
6. Following up with training providers to ensure the training was delivered and reporting any delegates that did not attend.
The salary for this role is £24,000 - £26,000.
#J-18808-Ljbffr