* An opportunity to join a leading logistics business
* An exciting leadership role
About Our Client
Our client is a leading logistics services provider.
Job Description
The Contract Logistics Manager will oversee a key customer operation in Hemel Hempstead. You will be responsible for delivering exceptional service across a combined warehouse and transport operation. Key responsibilities will include:
* Ensure all KPI's, such as operational and financial targets are met as required.
* Engage, develop and motivate your team to ensure a positive and constructive workplace and drive colleague engagement.
* Be an advocate for excellent customer experience.
* Build a relationship with the customer, securing contract renewals and ensuring business excellence.
* Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to.
* Ensure effective communication throughout the operation.
* Build relationships with business partners to ensure that they meet the service level agreements.
* Ensure an effective people resourcing plan to meet the needs of the business.
* Be actively involved with budget reviews with added value thinking for the customer.
* Ensure the operation operates to the mutual benefit of the customer and the company.
The Successful Applicant
The successful Contract Logistics Manager will live within a commuting distance of our client's operation in Hemel Hempstead and will be able to demonstrate the following experience:
* Senior management experience working within a 3PL environment.
* Fully familiar with stringent service level expectations, in both a transport & warehouse environment.
* Ideally hold a CPC qualification.
* Commercially astute with the ability to deliver benefit against an open book budget.
* Strategic in your approach, with the ability to continually seek for ways to enhance and improve current processes.
* Be a clear communicator with excellent interpersonal skills and the ability to influence at all levels, both internally and externally.
What's on Offer
In addition to a basic salary between £60,000 and £70,000, further benefits include car allowance, company bonus scheme, company pension contributions, private healthcare, and a generous holiday scheme.
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