Job Description
Front of House Coordinator / Team Leader - Winchester, Hampshire - Competitive Salary and bonus and benefits - Requires previous reception, catering and supervisory experience.
Front of House Coordinator / Team Leader required to join an award-winning financial consultancy who really invest and appreciate their staff. Offering fantastic benefits and bonus along with working alongside a great team, this is an opportunity not to be missed.
This is a very varied role with responsibilities spanning meeting room management, facilities management and team supervisory responsibilities too.
* Managing meeting room booking requests via Condeco room booking system
* Meeting and greeting of clients and visitors
* Setting up meeting rooms in the requested configurations, ensuring all audio visual equipment is working correctly and some re-sitting of meeting room furniture
* Ordering sandwich lunches and serving refreshments during meetings
* Managing internal events in our Hub / Terrace (breakout areas) such as departmental breakfasts, seasonal events
* Ensuring the facilities (kitchens, breakout areas etc) are in good order and stocked with the necessary supplies
* Supervising two Front of House staff members and managing daily breaks and tasks
* Assisting the Department Manager with the setting of aims & objectives for self and FOH team members in the performance review process
* Providing cover for Reception / switchboard as necessary
* Organising and attending regular FOH team meetings
What skills and experience are we looking for?
* Previous customer-facing hotel & catering / corporate catering experience
* Experience of using a switchboard
* Well organised with the ability to work on own initiative and supervise a team with fluctuating workload
* Great communication skills with a friendly and sociable personality
* Good IT skills including Microsoft Outlook & Teams with basic Excel
* Room booking software experience (we use Condeco) is desirable but not essential