A global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors are seeking an ICT Support Technician to join their team.
As ICT Support Technician, you will be responsible for delivering all aspects, from onboarding, through maintaining and training to the offboarding of users and assets. Reporting to the ICT Manager, the ICT Support Technician will also be required to maintain our network systems and assets and support our cyber-security compliance systems.
Role:
* Responding to requests, logging issues, reviewing requirements against internal policies and processes, prioritising responses, delivering technical support and hands-on issue resolution to standard operating procedures
* Maintaining and supporting company systems, such as Windows clients, servers and networks
* Maintaining cyber security protection and resilience regimes (firewalls, backups, antivirus)
* Maintaining and supporting network devices such as PCs, phones, mobiles, printers, switches
* Maintaining information security and cyber security records to support audit and compliance
To be a successful in this role you will have proven skills and experience in the following:
1. Be a confident, pro-active, autonomous team-worker with strong organisational skills
2. Delivered excellent, responsive customer-focuse...