Commercial Workshop Manager
Basic Salary: £45,000 - £50,000 (DOE)
Working Hours: 45 Hours Per Week, Monday - Friday (Early finish on Fridays)
Location: Wolverhampton
Extra's: Bonus opportunity, 22 Day Holiday + Bank Holidays, Pension Scheme, Car available
Job Description:
Our client is looking to recruit a Commercial Workshop Manager / Workshop Controller / Bodyshop Controller for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller / Bodyshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.
Responsibilities of a Commercial Workshop Manager / Workshop Controller / Bodyshop Controller
To ensuring vehicles are brought into the shop and completed in-line with customer expectations. Job management is done through a digital platform on various tablets across the workshops
Ordering and managing stock for all materials and parts required to complete any job that comes through your workshop
To ensure our QC process is followed and all w...