IT Technician – Knutsford – Cheshire Teamcandour are working exclusively to secure an accomplished IT Technician to join the head office team of a thriving chain of national kids nurseries at their new headquarters based just outside of Knutsford in the beautiful Cheshire countryside. This position would really suit anyone with a young family as on top of an awesome standard benefits package – which includes hybrid working options after probation completion & access to continual training courses - they offer an amazing 80% discount on services to all head office staff. They’re looking for some to assist with 1st/2nd line helpdesk requests and alongside device builds as requested. The role also requires the successful candidate to support both head office & nursery staff. Most IT support is carried out remotely from the Head office, but rare onsite visits to nursery sites may be required ad-hoc so access to a car & drivers license is essential. So what skills will they be looking for? Desktop Support & Laptop/PC builds Android / iOS tablet & mobile phone deployments Microsoft Windows 10/11 & Microsoft Office Support Troubleshooting Printers & Internet connectivity Microsoft Intune (MDM) Microsoft Office365 SharePoint Administration & Support Microsoft Entra (Azure AD & Security) Windows Server 2019 Active Directory Desirable - Network troubleshooting And how will you be using them on a daily basis? Ensure that all systems are stable and secure supporting the group's users. Liaising with 3rd party suppliers to aid support of all sites. Undertake any other duties which may reasonably be required of your role. Adhering to IT procedures and checklists in place. Proven experience of supporting onsite & cloud systems, working as part of a team and ticket-based support desk. Evidence of strong inclusive team working approach with the ability to support & communicate with non-IT literate staff. Want to know more? We’re always available to talk, reach out anytime and we can arrange a time to go through the finer details of what could be your next ideal career move