Location: Shefford, SG17
Salary: £25,000 - £30,000
Permanent: Monday – Friday
Job Code: JD1939
Customer Service Executive
This dynamic role at our client's Shefford-based company offers an exciting opportunity for a highly organised and motivated individual to contribute to their growing team.
In this role, you'll be the first point of contact for customers, handling a variety of tasks from answering phone calls and emails to managing general administrative duties.
Your strong communication skills and customer-focused approach will be essential in providing excellent support and resolving queries efficiently.
This role is not just a stepping stone; it's a springboard for career growth. With a culture that values talent and promotes from within, there's a clear path to progress into a full sales role if that aligns with your ambitions.
If you're a vibrant and passionate individual who thrives on ensuring a seamless sales process, this could be the perfect opportunity to kickstart your career.
Key Responsibilities:
* Manage general administrative tasks such as responding to emails, answering phones, data entry and maintaining records.
* Handle inbound phone and web inquiries
* Conduct any research/sales support tasks as required
* Proactively chase outstanding payments prior to dispatch
* Collaborate with the marketing team on sales initiatives
* Greet and assist customers on-site
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