Collaboration Engineer | £35,000 - £50,000 | Hybrid
We are working with a Cisco Gold Partner with a great foothold in the market. They are looking to appoint a Collaboration Engineer who will play a crucial role in providing escalated support while implementing various projects. There will be a focus on Cisco Voice technology and Microsoft Teams.
You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company.
Key Responsibilities:
Implement Cisco Collaboration Solutions:
* Deployment of Cisco Unified Communications, Cisco WebEx, Cisco Jabber, and other collaboration platforms.
* Strong knowledge of Microsoft Teams software.
* Provide technical expertise in integrating Cisco collaboration tools with existing infrastructures.
* Ensure seamless interoperability across various communication platforms (audio, video, and messaging).
Support and Troubleshoot:
* Provide ongoing support for Cisco collaboration platforms, troubleshooting technical issues, and delivering timely resolutions.
* Perform system upgrades, patches, and health checks on collaboration systems.
* Monitor system performance and provide recommendations for optimization.
Client Consultation and Training:
* Act as the technical liaison with clients, understanding their collaboration needs and providing tailored solutions.
* Conduct training sessions for clients on Cisco collaboration tools and best practices.
* Collaborate with Cross-Functional Teams:
* Work closely with network engineers, system administrators, and other stakeholders to ensure successful implementation and delivery of collaboration projects.
* Contribute to project planning, scheduling, and resource allocation for Cisco collaboration initiatives.
You will get:
* Company bonus scheme.
* Flexible working pattern.
* Strong wellbeing package.
* Professional training and development.
Please apply now for immediate consideration!