Senior Lettings Consultant
Location: Weston-Super-Mare Branch
Working Hours: Monday - Friday, 8:30am - 5:30pm
Additional Hours: 1 in 6 Saturdays, 9:00am - 1:00pm
Salary: £27,000 + OTE
Benefits: Parking available
Role Overview
We are currently seeking a Senior Lettings Consultant to join a reputable Estate Agent in Weston-Super-Mare. The ideal candidate will take on a hands-on role managing a portfolio of properties, ensuring high levels of customer service and operational efficiency while supporting less experienced staff members.
Key Responsibilities
Portfolio Management: Oversee an allocated portfolio of properties, ensuring they are managed effectively and efficiently.
Landlord and Tenant Liaison: Communicate with landlords, tenants, and contractors to resolve property maintenance issues and other queries promptly.
Insurance Renewals: Handle the renewal process for landlord insurance policies.
End-of-Tenancy Coordination: Facilitate the processes required when tenancies conclude, liaising with both tenants and landlords.
Enquiry Resolution: Respond to and resolve queries from landlords and tenants.
Team Support: Mentor and assist less experienced team members.
Viewing Arrangements: Book property viewings from online registrations and conduct viewings in person.
Compliance Checks: Verify tenants' right to rent in accordance with regulations.
Walk-Ins: Engage with prospective tenants and landlords visiting the branch.
Key Requirements
The...