We have an exciting opportunity for an experienced Account Manager in the financial services industry!
Are you a skilled professional who thrives in a dynamic and fast-paced environment? Our client is seeking an Account Manager to join their team and play a key role in the effective operation of their servicing team.
As an Account Manager, you will be responsible for dealing with all calls, posts, and emails effectively, ensuring that funds are allocated to the appropriate accounts. You will also assist the senior servicing manager in maintaining the team's efficiency and effectiveness.
Salary: £26,000 to £32,000
Hours: Monday to Friday 9:00am-5:30pm office based only
What you'll be doing:
1. Taking calls from customers and assisting them with loan administration and any queries they may have.
2. Managing the servicing portfolio across all product lines.
3. Interacting with customers on a daily basis, gathering information, and negotiating suitable payment plans.
4. Checking and actioning any accounts in credit at month end.
5. Actioning monthly consolidation refunds from our finance team.
Minimum Requirements:
To be successful in this role, you must have prior experience in the financial services industry or Arrears Management.
If you're ready to take the next step in your career and join an organisation that values your expertise, we want to hear from you! Apply now and become a part of our client's dedicated team.
Please note that driving is not required for this role, and it is a full-time, permanent position. Don't miss out on this fantastic opportunity - apply today!
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