We have an opportunity for an individual to support the group revenue team in handling the growing demand for e-billing from the firm’s clients. Assisting with the overall e-billing process which includes the set-up of e-billing according to client requirements, day to day processing of e-bills, resolving queries and rejections as well as producing reports to keep stakeholders updated.
Responsibilities
* Completion of client onboarding requirements relating to billing
* On-boarding to client's portals and E-billing platforms
* Database/portal administration to ensure accurate billing data is maintained and updated as required
* Liaising with clients to obtain matter/purchase order numbers, and obtaining permissions to upload invoices on matters, where required
* Submit electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission
* Track the status of electronic invoices from submission to acceptance. Resolve rejections until submission is successful and keep documentation of issues/resolution
* Assist in projects to optimise and increase billing process and efficiencies
* Liaise with service providers, banks, clients and other law firms to facilitate issue resolution (e.g. onboarding queries, billing status, account balances, breakdown of charges, copy invoices etc.)
* Provide an accurate database of billing guidelines
* Submission and timely electronic accrual/budget submissions
* Liaising with Finance, Partners and Fee Earners in respect of their unpaid invoices
* Assist with the day to day administrative support within the team as and when required
Experience / Systems
* Previous knowledge of e-billing systems in a professional services environment
* A good understanding of fundamental accounting principles
* Computer literate with a good knowledge of MS Office products, including intermediate Excel skills (e.g. able to perform VLOOKUPs, pivot tables, formulas, etc.)
* Experience of dealing with a high volume of customers on a monthly basis
* Experience in a similar role within Finance / Legal office environment
If you are interested in this vacancy, please apply and submit your CV.
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