Job summary This is an exciting opportunity to join our existing team of Care Coordinators within Shropshire Rural Alliance Primary Care Network (SRA PCN). The position of Primary Care Network Cancer Care Coordinator is an essential role in improving the healthcare we provide to our patients. We are recruiting for 1 part time post to work with existing practice and PCN teams to support early cancer diagnosis. The Cancer Care Co-Ordinator is a non-clinical role and a service introduced into the PCN. The role supports patients from a key point of contact in a Primary Care setting following a referral into the 2 week suspected cancer pathway, at the point of diagnosis of cancer and beyond cancer treatments to ensure the delivery of the Direct Enhanced Service (DES) for Early Cancer Diagnosis in Primary care setting. The candidate will operate from individual practices as needed to meet the service requirements, but all positions could be required to work over multiple sites including Clive, Knockin, Shawbury, Pontesbury & Westbury. Main duties of the job The NHS Long Term Plan sets out an ambition that by 2028 the proportion of cancers diagnosed at stages 1 and 2 will rise from around half now to three-quarters of cancer patients. NHS England estimates that achieving this will mean that, from 2028, 55,000 more people each year will survive their cancer for at least five years after diagnosis. Early diagnosis is the key to our survival efforts it means an increased range of treatment options, improved long-term survival and improved quality of life. The Cancer Care Co-Ordinator will work closely with the GPs, and wider practice teams to provide, coordinate and navigate the appropriate care and support for our patients. This will include achieving and exploring all options of support, completing a cancer care review based on what matters to the patient, assisting them in accessing services and support they require, and understanding and managing their own health and wellbeing. As an integral part of the PCN team, referring to social prescribers, pharmacists, cancer alliances, hospice services, and other professionals where appropriate. About us Our Health Partnership was set up by local GPs who are passionate about providing high quality primary care and using their time and skills effectively to benefit patients. We are currently a Primary Care Network made up of five GP practices supporting approximately 30,000 patients in and around rural Shropshire. We are an integrated community-based team delivering a range of additional services such as extended hours appointments, paramedic home visiting and first contact physiotherapists to name just a few. By working together, we can proactively offer more effective and efficient services that meet our patient needs. Pontesbury & Worthen Medical Practice - Hall Bank, Pontesbury, Shrewsbury, SY5 0RF Clive Medical Practice - High Street, Clive, Shrewsbury, SY4 5PS Knockin Medical Centre - Knockin, Oswestry, SY10 8HL Westbury Medical Centre - Vennington Road, Westbury, Shrewsbury, SY5 9QX Shawbury Medical Practice - 47 Poynton Road, Shawbury, Shrewsbury, SY4 4JS Date posted 07 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time, Flexible working Reference number A4510-25-0005 Job locations Hall Bank Pontesbury Shrewsbury Shropshire SY5 0RF Job description Job responsibilities The successful candidates will need to be passionate about delivering cancer care services within a primary care setting, improving uptake of cancer screening and acting as a first point of contact for cancer patients and feel comfortable discussing emotional and difficult conversations daily in both a telephone and face-to-face capacity. They will be caring, dedicated and have excellent communication skills with the key ability to listen to the patients needs. Excellent written and verbal communication skills are required, with strong organisational and time management skills. The post holder will ensure all cancer patients receive the appropriate information, onward referrals and support as needed to ensure requirements of the DES for Early Cancer Diagnosis in Primary care setting are met as required by the NHS Long Term Plan Be a key point of contact for newly diagnosed cancer patients. Be a key point of contact for patients who have been referred via the suspected cancer referral pathway from primary care into secondary care. Be a key point of contact for patients by letter, telephone or face-to-face appointments to ensure the relevant supporting information, including the importance of their attendance at hospital appointments. Will manage a patient needs appropriately, documenting all consultations within the patients medical notes with appropriate systems. Work with patients, families, and carers to provide support and care and manage their needs. Contact, organise and complete the cancer care review for all patients with a new diagnosis offering a GP appointment where appropriate. Complete a Cancer care review with patients via telephone consultation or face-to- face, recording an accurate and concise consultation within the patients notes using EMIS. Make appropriate referrals from the completed Cancer care review recording within the patient notes and comply with relevant data privacy and consent. Liaise with appropriate GPs and professionals when appropriate to maximise a patients needs, including identifying patients to the Gold Standard Framework (GSF) list, Flagging a patient with Out of Hours support. To discuss benefits and allowances, assisting in ensuring Respect forms are in place. Encourage and assist people to self-manage their health and well-being and increase their levels of knowledge, skills, and confidence in managing their health linking with other personalized care roles across the PCN Network. Build effective relationships with practice staff, local system partners such as the Hospice Outreach team, District Nurses, Public health and Cancer Alliances Ability to work within a team and independently. Gather information and data when requested to prepare reports and documents as requested by PCN leads. Undertake data analysis to support the increase of cancer screening prevalence throughout the PCN. Create, distribute & maintain health promotion material and patient information within practices. Job description Job responsibilities The successful candidates will need to be passionate about delivering cancer care services within a primary care setting, improving uptake of cancer screening and acting as a first point of contact for cancer patients and feel comfortable discussing emotional and difficult conversations daily in both a telephone and face-to-face capacity. They will be caring, dedicated and have excellent communication skills with the key ability to listen to the patients needs. Excellent written and verbal communication skills are required, with strong organisational and time management skills. The post holder will ensure all cancer patients receive the appropriate information, onward referrals and support as needed to ensure requirements of the DES for Early Cancer Diagnosis in Primary care setting are met as required by the NHS Long Term Plan Be a key point of contact for newly diagnosed cancer patients. Be a key point of contact for patients who have been referred via the suspected cancer referral pathway from primary care into secondary care. Be a key point of contact for patients by letter, telephone or face-to-face appointments to ensure the relevant supporting information, including the importance of their attendance at hospital appointments. Will manage a patient needs appropriately, documenting all consultations within the patients medical notes with appropriate systems. Work with patients, families, and carers to provide support and care and manage their needs. Contact, organise and complete the cancer care review for all patients with a new diagnosis offering a GP appointment where appropriate. Complete a Cancer care review with patients via telephone consultation or face-to- face, recording an accurate and concise consultation within the patients notes using EMIS. Make appropriate referrals from the completed Cancer care review recording within the patient notes and comply with relevant data privacy and consent. Liaise with appropriate GPs and professionals when appropriate to maximise a patients needs, including identifying patients to the Gold Standard Framework (GSF) list, Flagging a patient with Out of Hours support. To discuss benefits and allowances, assisting in ensuring Respect forms are in place. Encourage and assist people to self-manage their health and well-being and increase their levels of knowledge, skills, and confidence in managing their health linking with other personalized care roles across the PCN Network. Build effective relationships with practice staff, local system partners such as the Hospice Outreach team, District Nurses, Public health and Cancer Alliances Ability to work within a team and independently. Gather information and data when requested to prepare reports and documents as requested by PCN leads. Undertake data analysis to support the increase of cancer screening prevalence throughout the PCN. Create, distribute & maintain health promotion material and patient information within practices. Person Specification Knowledge and Skills Essential Proven record of excellent written and verbal communication skills and interpersonal skills Evidence of excellent knowledge of Microsoft Office Able to deal with service users sensitively Able to work as part of a team Able to prioritise and manage own workload Excellent motivational and influencing skills Excellent negotiating skills Car user (to travel between more than one GP practice) Excellent interpersonal skills Ability to analyse and interpret information and present results in a clear and concise manner Excellent organisational and administration skills Experience providing advice/signposting to users Desirable Knowledge of Primary Care and how it operates. Knowledge of Primary Care Networks and the Network Contract DES specifications. Able to use Clinical Information Systems. Qualifications Essential Educated to GCSE level or equivalent. Other Essential Meet DBS reference standards and criminal records checks. Access to own transport / full clean driving license. Ability to travel across the locality if needed. Experience Essential Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable) Experience in use of databases Experience of administrative duties Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality Working in a multi-disciplinary setting where influence and negotiation is required Knowledge/familiarity with medical terminology Working in a busy and demanding environment whilst delivering in a timely manner Desirable Knowledge of social services structures Training in continuing care criteria Understanding of health and social care processes Person Specification Knowledge and Skills Essential Proven record of excellent written and verbal communication skills and interpersonal skills Evidence of excellent knowledge of Microsoft Office Able to deal with service users sensitively Able to work as part of a team Able to prioritise and manage own workload Excellent motivational and influencing skills Excellent negotiating skills Car user (to travel between more than one GP practice) Excellent interpersonal skills Ability to analyse and interpret information and present results in a clear and concise manner Excellent organisational and administration skills Experience providing advice/signposting to users Desirable Knowledge of Primary Care and how it operates. Knowledge of Primary Care Networks and the Network Contract DES specifications. Able to use Clinical Information Systems. Qualifications Essential Educated to GCSE level or equivalent. Other Essential Meet DBS reference standards and criminal records checks. Access to own transport / full clean driving license. Ability to travel across the locality if needed. Experience Essential Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable) Experience in use of databases Experience of administrative duties Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality Working in a multi-disciplinary setting where influence and negotiation is required Knowledge/familiarity with medical terminology Working in a busy and demanding environment whilst delivering in a timely manner Desirable Knowledge of social services structures Training in continuing care criteria Understanding of health and social care processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Pontesbury & Worthen Medical Practice Address Hall Bank Pontesbury Shrewsbury Shropshire SY5 0RF Employer's website https://www.pontesburyworthenmp.co.uk/ (Opens in a new tab)