Salary: 45,000 - 45,000 GBP per year Requirements:
* We are looking for a proactive IT Systems Support Analyst with at least 2 years of IT experience. You should have a strong background in Microsoft Dynamics CRM and Power BI. A solid foundation in IT systems is essential, ideally backed by a degree in IT/Computer Science or equivalent experience. You must possess confident troubleshooting skills and a methodical approach to problem-solving, along with strong communication, time management, and team collaboration abilities. A commitment to excellence and customer satisfaction is crucial.
Responsibilities:
* In this role, you will provide expert support for our IT systems, resolving incidents and service requests to keep our team running smoothly. You will maintain and improve key systems, including Microsoft Dynamics CRM, SharePoint, SQL Server, and ERP solutions. Collaboration with third-party providers will be essential, and you will escalate issues when necessary. Monitoring critical services to ensure uptime and efficiency will be part of your daily responsibilities, and you will continuously look for ways to improve. Additionally, you will develop Power BI dashboards and reports to deliver actionable insights, and create and maintain user-friendly documentation and guides for seamless system adoption.
Technologies:
* CRM
* ERP
* Support
* Power BI
* SQL
* SharePoint
More:
If you meet the above requirements, we encourage you to apply now to join our team. We are excited to find a dedicated individual who can contribute to our ongoing success.