About the Role We believe that our front-of-house team is the most vital area of our college. It’s the first thing that our guests see when visiting us, and the first point of contact for all of our people. We want someone who takes making people feel welcome very seriously. Whether it’s a stranger asking for directions, a student coming in for class, or our Directors visiting the college – we want everyone to leave us with a smile on their face having had a fantastic experience at Access Creative College. As well as being a bit of a star and a great team player, we need you to be exceptionally presented, super sociable, organized and be able to use your initiative. It gets pretty busy front-of-house so you will be a master at juggling multiple priorities – all whilst making it look effortless. Ideally, you would have held a front-of-house or receptionist position within a similar organization and most importantly, have a clear understanding of what excellent client service means. You will enjoy going above and beyond on a daily basis and be keen to come up with innovative ideas to improve the front-of-house function at the college. If you have previously worked in a school environment and have EBS experience and /or inputting learner information from enrolment and during the course of the learner journey - withdrawals, transfers etc., this would be a big plus You will support the campus team by providing a range of administrative and general office duties so being fully conversant with Microsoft Office/Google G-Suite is essential. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. We welcome applications from people of all backgrounds. What do we have on offer? Salary Scale: £22,308 per annum pro rata Generous Holiday Allocation: 25 Days annual leave plus bank holidays. Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work Scheme. Staff Discounts & Benefits: Access to a benefits platform which offers discounts at over 800 retailers Paid Leave: Enhanced Maternity, Paternity and Sick pay. Contract Type: Fixed-term covering Maternity Leave. One year (or less, dependent on the return of the colleague taking Maternity Leave) Work Location: Situated just around the corner from Broadmead, the campus is located on All Saints Street, in the heart of Bristol city. Students and staff benefit from brand new state-of-the-art facilities. About Access Access Creative College is more than just a college; we are a hub for young creative entrepreneurs who are shaping the future of the creative industries. Access Creative College has been delivering creative education for over 30 years. Our course offerings are a diverse range of courses from Events, Esports, Computing, Games, Music, Media and Production. Access Creative College reaches every corner of the country, with 25 campuses nationwide. These campuses include our Access Creative College sites, as well as dBs Institute, which was acquired in 2021 and Access Sport, which serves to inspire the next generation of sports coaches. Working for Access Creative College puts our employees at the forefront of the development of future creative talent in an environment that allows innovation and entrepreneurialism in supportive and inclusive surroundings. Working within education but with a creative specialism creates a vibe within all of our locations that make Access Creative College a fun and vibrant place to work. Access Creative College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect all staff and volunteers to share this commitment. This post is subject to enhanced Disclosure & Barring Service (DBS) clearance.