Workshop Controller
Reference: DEC20242255
Expiry date: 19:28, Fri, 3rd Jan 2025
Location: Birmingham
Salary: Up to £38,700 OTE (basic £36,000 pa + bonus up to £2,700 pa)
Weekly Hours: 42.5 hours / week
This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists in our Birmingham branch.
Your role as Workshop Controller is about supporting our customers to deliver on their business promises, ensuring we get their vehicles back on the road safely and quickly.
With an ever-changing workload, our modern workshop is equipped with the latest technology and manufacturer-specific diagnostic tools. You will play a central role in the smooth running of the workshop by maximizing the profitability, productivity, and efficiency of the workshop team. You will also be the decision-maker for the technicians on recharge and warranty opportunities.
Key to your success is ensuring the workshop produces work that complies with the highest technical and quality standards, helping us deliver on our service commitment to customers.
About You
* You are a qualified technician with a solid workshop background - your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics.
* You have a common-sense business approach - you know what makes a great workshop and how to maximize efficiencies and opportunities to produce outstanding results.
* Above all, you are a people person - you care about those around you and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
* You get involved in every part of our business – you take pride in being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach.
* You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it.
As a Workshop Controller with Northgate Vehicle Hire, we offer:
A great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include:
* A fantastic quarterly bonus scheme
* 24 days annual leave rising with service (+ bank holidays) and an extra day’s leave to celebrate your birthday
* Free life assurance
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* Exclusive colleague vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
* We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities, and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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