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Description: We are currently recruiting for a Support Administrator to join our MIS Reporting Services Team. The Reporting Services Team is responsible for several key functions within the Learning Curve Group, including the maintenance of our MIS software ProSolution, data reconciliations, and producing scheduled and ad hoc reports to operational departments and senior management. This role requires you to work with the MIS Reporting and Systems team and provide technical support to the MIS Team Leader across the range of services provided by the team. This is an exciting and challenging role that will allow the holder to develop key business reporting and support strategies and skills within a busy MIS environment.
Role Information:
DUTIES
Carry out administrative tasks across the MIS Reporting Services Team to support the existing structure including:
* Reconciliations of College ILR data with company data
* MLC daily tasks
* Withdrawal/Non starts processing and Invoicing
* Pro Solution administration
* Timetabling and registers
* System maintenance
* Provide support to ProSolution Users
* Setting up curriculum
* Contribute to the Reports schedule output for the area
* Assist with administration tasks for the wider team
* Any other administrative tasks commensurate with the role and grade.
GENERIC DUTIES
* Conduct your role in line with the company values and expected behaviours.
* Promote equal opportunities and recognition of diversity throughout the company.
* Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times.
* Ensure confidentiality and professionalism at all times.
* Provide learners, customers and colleagues with support, advice, and guidance as part of your everyday role.
Working Flexibly:
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
We can provide this advert in an additional format if required.
Qualifications:
* Competent using MS Office (particularly Excel)
* Ability to work unsupervised and work well as part of a team
* Excellent time management skills
* Attention to detail
* Effective problem-solving skills and communicating with people at all levels both verbally and in writing
* Ability to work under pressure with conflicting priorities, in a demanding fast-paced environment
* Able to switch focus onto different tasks
* Able to use formulas to manipulate data
* Work as part of a team to achieve goals and objectives
* Competent using ProSolution
Why work for Learning Curve Group?
There are many reasons that make Learning Curve Group a fantastic place to work! Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here: Click me.
In addition to working for a company that has been listed as the top 100 companies to work for, for the last five years you'll have access to the following benefits:
* 26 days annual leave + Bank Holidays
* Buy & Sell an additional 5 days each year
* Length of service annual leave increments starting at 2 years
* Healthcare Scheme
* Tech Scheme
* Ikea Scheme
* Cycle to work Scheme
* Paid Volunteer day each year
* Early Finish Fridays on the last Friday of every month
* Student / Teacher Discount
* Uniform
HEAD OFFICE PERKS:
We wish we could provide these to all, but as a national company, it's not always possible. However, these perks are available to all staff when they attend our incredible Head Office space:
* Electric Car charging points
* Free fruit, Coffee and Tea
* Onsite Shower
* Prayer room on request or list of nearest available places of worship
EQUAL OPPORTUNITIES:
You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Halo Code:
Learning Curve Group stands against hair discrimination in the workplace and champions the right for our Purple People to embrace Afro-Hairstyles including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.
Disability Confident Leader:
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.
Armed Forces Covenant Gold:
12% of our entire workforce are veterans of the armed forces and as such, it is only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.
* Domestic Abuse Covenant
* Care Leaver Covenant
* Working Chance
* Ban the box
Recruitment Checks: Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. This means for some of our roles, we need to carry out certain checks to ascertain someone's suitability for working with learners. As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove your eligibility to work in the UK.
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