Job overview
Based in Wallington with travel to all Trust sites
The Royal Marsden NHS Foundation Trust is a world-renowned specialist cancer hospital based in London and Surrey, it hosts an NIHR Biomedical Research Centre for Cancer and working closely with its principal academic partner, the Institute of Cancer Research (ICR), is the largest comprehensive cancer centre in Europe.
The Trust is at the forefront of cancer diagnosis, treatment and research and relies heavily on digital data and technology services. With a new digital strategy due to be published in the coming months this is an exciting time to be joining the high-achieving digital team in the role of Deputy Chief Information Officer (Digital).
Key responsibilities of this role include managing the Trust’s digital service operations, delivering the Trust’s digital strategy, managing digital incidents, delivering the digital capital plan, and guiding the Trust through the evolution of digital technology to ultimately support staff and continue to improve patient outcomes, care and experience. This role is also key in working across the ICS and nationally to keep abreast of emerging IT opportunities and issues and ensuring appropriate compliance and alignment with regional and national strategies.
Closing date: 14th October 2024
Interview date: 24th October 2024
Main duties of the job
The successful candidate will be a subject matter expert in digital technology and strategy within healthcare, with a track record of highly effective leadership of digital operational teams and delivery of complex organisation-wide digital programmes. They will have successful experience of implementing business and IT change at a senior level, with strong people and negotiating skills. Effective rapid problem solving, critical thinking and a can-do attitude with an ability to inspire and motivate staff are key attributes for this role.
Detailed job description and main responsibilities
• Directs and manages the day-to-day operations of the Digital Services department.
• Acts as point of escalation, co-ordinates and ensures appropriate departmental response to digital incidents.
• Advises the CIO, divisional directors and dept leads on current and future IT capabilities and opportunities.
• Oversees the departments operational, workforce, training and financial metrics, to ensure high quality delivery of services, including helpdesk and communications.
• Develops and maintains a strong understanding of the Trust’s services, delivery models and priorities so as to ensure the digital services and solutions meet the organisation’s needs.
• Assists the CIO in developing organisational vision and IT strategic and operational plans, aligning IT priorities and actions in support of Trust goals.
• Understands how IT decisions impact hospital operations and develops strategies for communicating these decisions and achieving desired results.
• Oversees and provides guidance on cross-department initiatives relevant to digital services to ensure collaboration, financial planning, and project delivery.
• Ensuring the Trust meets all legal requirements, NHS digital targets and mandates, risk management standards and quality checks in relation to ICT
Person specification
Attainments
Essential criteria
1. PRINCE 2 (Foundation and Practitioner)
2. ITIL Foundation (v3)
3. MSP (Foundation and Practitioner)
4. University degree (2:1 or above) or equivalent
5. Higher degree or equivalent experience
Desirable criteria
6. Recognised professional qualification (e.g., CHCIO, FEDIP, PGDip)
Knowledge and Experience
Essential criteria
7. Extensive experience of managing an IT department at Associate Director or Director level. This includes day to day management, team organisation and development
8. A significant and demonstrable, in depth, detailed understanding of DDaT and its application in the business environment
9. Background in Healthcare IT, and a good understanding of the national NHS IT strategy
10. Advanced knowledge and experience in managing large groups of IT personnel, significant budgets, commercial contracts and supplier relationships and complex strategic programmes of work
11. Detailed knowledge of the principals of PRINCE2, MSP and ITIL
12. A full understanding of the implementation of business change management and IT change management
13. A full understanding of configuration management
14. An excellent knowledge of the operations of a specialist cancer hospital and the business processes that surround it, including procurement processes
15. Proven experience of implementing a critical enterprise wide Trust IT system
16. Experience of line management or leading a project team; a support team and a software development team
17. Experience of change management and overcoming resistance to change
18. Experience of preparing business cases, programme reports and other documents for consumption at Board and Board sub-committee level
19. Evidence of managing a portfolio of projects through procurement to business as usual
20. Experience of managing data migration, integration or interoperability projects
21. Successful track record of implementing change at a senior level
22. Evidence of successful completion of complex projects within set timescales
23. Evidence of effective partnership working with external organisations
24. Successful delivery of third-party supplier led projects
Desirable criteria
25. Business Analysis experience
26. Managing delivery of HL7 interfaces
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
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