Customer Services Officer (Telephony)
Location: Plymouth, PL6 5DH
Start date: 12th May 2025
Hours: 37 hours per week. Once training is complete, flexible hours offered between 7am-7pm with agreement from your line manager.
Pay rate: £13.90ph (equivalent to £26,734 FTE salary)
Assignment: Temporary, expected to run until September 2025 with the possibility of extension. This role will be fully office based.
Brook Street in partnership with The Valuation Office Agency (VOA) has a fantastic opportunity to join their team as a Customer Service Officer.
The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect, and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
Job description
The Customer Service Centre sits at the heart of our operations here in the Valuation Office Agency.
As a Customer Service Officer, you will play a...