Job Description
Key Duties and Responsibilities
1. To deliver technical training on workshop diagnostic repair procedures, both electrical and mechanical, to a wide range of service technician and technical delegates
2. Encourage a supportive learning environment, encouraging questions, utilising a variety of hands-on and instructor-based training methods.
3. Establish and maintain effective relationships with the project team, client, dealer network and course delegates
4. To contribute to sharing knowledge with colleagues, learning from other experiences to ensure a consistent and professional approach to all training activities
5. Support of site operations at the client training facilities, ensuring efficient and cost-effective processes. Responsible for supporting local maintenance issues and site compliance.
6. Maintain personal technical and training skills development and necessary qualifications including the requirement to attend manufacturer courses at home and abroad
7. Ensure personal compliance regarding Bosch and Client central directives.
8. Contribute to the smooth and efficient running of the business through expeditious and clear communication
9. Contribute to regular meetings to evaluate all aspects of technical training with the appropriate stakeholders
10. Advise on management of the vehicle training fleet ensuring correct and suitable vehicles for training delivery requirements including cleanliness.
11. Support the development of all course material and any new product training in line with client requirements.
12. Encourage delegate feedback post course to identify any areas for course development and equipment shortfall
13. Control of stationary at the training facility including all printing and workbooks to ensure most cost-effective methods are adopted.
14. Continually assess training technology and methodology to ensure currency of training offer
15. Contribute to the internal quality assurance of the technical training programme
Qualifications
16. Possess proven technical training delivery skills
17. Use balanced judgement and informed decision making in the delivery of their duties
18. Be highly computer literate with a good working knowledge of MS applications
19. Have an in-depth knowledge of the automotive training business
20. Be adept in developing and maintaining good working relationships with colleagues and customers
21. Work collaboratively with all members of the Bosch Mobility Aftermarket (MA) business
22. Display, at all times, a customer oriented, service provider attitude and be a positive ambassador for the company.
23. Understand the goals and operating targets of the business and the way in which they contribute towards the success of Bosch MA within the UK
24. Engage in the process of improving our business processes by contributing ideas and suggestions
25. Communicate proactively and effectively at all levels, both externally and internally
26. Be determined, energetic and flexible
Additional Information
On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.
Within our Internal Job Banding this role is a Band 10 Position.