ABOUT STAFFORD HOUSE
Stafford House has over 70 years’ experience in providing international students with great English language study experiences in the UK. Our mission is to educate, inspire and help our students enjoy our locations, empowering them with confidence to realise their personal potential. Stafford House comprises 2 brands, Stafford House International and Stafford House Study Holidays.
Stafford House Study Holidays offers study experiences in the summer in a variety of locations, including our CATS Global Schools locations globally and partner summer venues at prestigious boarding schools and universities. We also offer a variety of non-ELT summer programs studying Arts, Sciences and Business. We are especially proud of our partnership with CATS Academy Boston. Stafford House Study Holidays is run and operated by CATS Academy Boston in Massachusetts.
Stafford House International has 3 year-round locations in Cambridge, Canterbury, and London. These schools benefit from being co-located with other schools in CATS Global Schools allowing us to deliver a high-quality service to students and staff. We deliver our signature Professional Certificate courses and Business English programs in London and IELTS preparation in all three locations and our General English program is enhanced by our module courses in the afternoons in all three locations. All three schools deliver programs from groups booked through Study Holidays throughout the year.
We offer a true experience for our students, and it takes dedicated and special employees to help deliver that. Our ‘Lions’ are part of the Stafford House family from the start as we quickly integrate people into the team and look to build individuals skills to allow them to truly excel in their role and push on to greater things. Once a lion, always a lion!
Residential Assistant
* Working closely with the Residential Life Manager and Center Director and other staff members, be responsible for all aspects of student residential life at the center, ensuring their well-being and safety.
* Go to the airport/train station to meet and greet students as required.
* Assist with accommodation issues.
* Ensure Health and Safety procedures are followed at the center.
Department: Residential Life
Reports to: Center Director, Residential Life Manager
Contract: Temporary, fixed term
Hours: 40 hours over 6 days per week
Salary Scale: Basic rate of $18.50 an hour
More than 1 year loyalty rate $20 an hour
YOUR PROFILE AND RESPONSIBILITIES
* Understanding of Policies and Procedures
* To have read our Residential Life handbook and be fully conversant and committed to safeguarding and promoting the safety of all students, Group Leaders, and staff.
* Student Arrivals and Departures
* Assist with planning airport arrivals
* Meet with individual students to confirm departure details and book taxis
* Take an active role in meet and greets at airports and train stations.
* Provide a warm welcome for students, Group Leaders, and new members of staff.
* Organize and participate in student orientation and induction, including ensuring that each student has an ID card on arrival, and arrange for the collection and issue of bus passes (where applicable).
* Review accommodation for arriving students, organizing pre-arrival and departure checks and damage surveys
Student Awareness
* Ensure that each student’s cultural, religious, and dietary needs are met and respected.
* Help students to adjust to life in America and to understand information concerning personal safety, Massachusetts State law and center rules.
Student Supervision
Day Time
* Ensure that all students attend the set activity/lesson, and deal with any issues appropriately.
* Supervise students at mealtimes and free time, ensuring that they are eating and behaving well as well as mixing with students from different groups and nationalities.
* Work with Group Leaders to ensure they understand our policies and school rules, and are supervising their students effectively.
Nighttime
* Manage lights-out duties, supervise other staff on pastoral care duties
* Nighttime duty 4 nights per week (10pm to 1am).
Care of Individual Students
* Provide leadership for individual students and integrate them with other students
* Provide care and support for individual students, particularly if they are not used to being away from home. These duties will include: wake up duty, accompanying them to the nurse/doctor and dealing with homesickness.
Residence Management
* Build a community spirit in the house/block via notice boards and house point system
* Maintain student discipline in residences, liaising with management team and Group Leaders. Report all damages to Center Director/Residential Life Manager and Group Leaders immediately
* Health and Safety and First Aid
* Ensure that all Stafford House Health & Safety policies are implemented and monitored
* Ensure information relating to fire, Health and Safety and medical emergencies is correctly displayed on the information board, in residences and in the Common Room.
* Ensure that accurate rooming lists are kept and assist in the fire drills that are carried out on a regular basis.
* Provide First Aid for students and staff as and when required
* Communication and Information Recording
* Always communicate key information to wider Res Life team and Center Management
ABOUT YOU
Essential
Level of spoken and written English equivalent to CEF level C1/CAE/IELTS 7.0
Previous residential experience
Good administrative and prioritising skills
Computer literate
Able to organize and manage own work
Good problem solving skills
Demonstrate initiative towards taking on extra tasks
Able to adapt quickly to change and be flexible
Effective communicator, demonstrate empathy
Enjoy working with children and teenagers from other cultures
Able to address large groups of young people
Professional appearance
Keep calm under pressure
Desirable
Current first aid certificate
Experience of working with children
Previous Residential Life experience
Previous summer school experience
Previous activity leading experience
Previous supervisory experience
Able to maintain long periods of physical activity
COMMITMENT TO INCLUSION AND DIVERSITY
We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.
ABOUT CATS GLOBAL SCHOOLS
CGS is a leading provider of pre-university academic courses and English language courses in the UK. We provide programs including A Level, IB and University Foundation, as well as English Language Study, to a growing number of international students seeking to win places at UK universities.
We operate a number of different educational brands: CATS Colleges in Cambridge, Worthgate School, Canterbury and Guildhouse School, London; CATS Academy in Boston; CATS China; Bournemouth Collegiate School, Bosworth Independent College and St Michael’s School, Llanelli; Cambridge School of Visual and Performing Arts (CSVPA) and Stafford House English language schools and Study Holidays. We benefit from being part of a global team focused on teaching and learning.
AND FINALLY
CATS Global Schools are committed to safeguarding and promoting the safety of our students and expect everyone connected with the organization to share this commitment. All positions are subject to the satisfactory completion of safer recruitment pre-employment checks in line with KCSIE guidelines. All shortlisted candidates will be required to complete a criminal declaration form prior to interview and be subject to online checks which may include social media checks in addition to an enhanced DBS check (DBS process paid for by CATS Global Schools), references and if applicable, an overseas police check.