Norfolk and Suffolk NHS Foundation Trust are looking for an innovative and dynamic leader to provide leadership to the transformation agenda to generate improvements and to ensure resilience and coherence across our services.
The Deputy Director of Transformation and their team will work in partnership with clinical, operational and corporate teams to achieve positive project and programme outcomes that make a contribution to the sustainable provision of health services within the Trust, across the local health economy and beyond.
They will be responsible for raising the profile of the Transformation Team within the Trust and work with colleagues to build project management capability and capacity. They will advocate and act consistently as a role model by championing the Trust's leadership behaviours, vision and values, ensuring that advice, guidance, and support provided by their team are values-based and role-modelled within the team themselves.
The successful candidate will have significant experience of delivering measurable transformation, continuous improvement and change management at a senior level and will be able to work effectively to deliver a complex programme across multiple sites.
This role will be based at County Hall, Norwich with travel to Trust sites across Norfolk and Suffolk when required.
Main duties of the job
The post holder is a senior member of the Clinical Transformation Directorate, responsible for providing expert input and facilitation in terms of service development, redesign, transformation and programme delivery for prioritised initiatives. You will have individual responsibility for high priority development programmes within the Trust, many of which are in partnership with other organisations, thereby enabling the modernisation of services. You'll play a key role, working with clinical and service leads and other members of the senior management team, in identifying opportunities for service development and design, developing a programme approach to implementation of improvement and transformation and ensuring that benefits realised can be clearly articulated and evidenced. The postholder will play a key role with others in the team including the Chief Transformation Officer in shaping the methodology and approach to service development and transformation and ensuring effective working and delivery of those direct reports managed. The post holder will work in partnership with staff at all levels of the organisation and within both the Norfolk and Waveney and Suffolk and North East Essex Integrated Care Systems.
About us
As a member of the Clinical Transformation Directorate, the post holder will also work collaboratively with senior staff within the wider team, and across the Trust to manage and achieve improvements in Trust services generally in line with the Trust's vision, values and strategy.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
For more information and a full list of responsibilities, please see the attached job description.
Interviews for this role will take place between 13th and 27th January 2025.
Person Specification
Qualifications
Essential
1. Registered clinician and/or significant experience in clinical service delivery within a patient facing setting
2. Educated to masters level or has equivalent relevant work experience.
3. Specialist knowledge in the areas of improvement and/or programme/project management with a formally recognised qualification or equivalent experience
Desirable
1. Holds PRINCE2 or MSP project management qualification.
Experience
Essential
1. Significant leadership/management experience
2. Significant experience at a senior level of managing complex service improvement and business change programmes/projects
3. Significant experience in delivering change and working within clinical and operational service delivery
4. Sponsoring or directing programmes or projects
5. Experience co-production and stakeholder consultation.
6. Experience of partnership working at senior level in a health or social care setting.
7. Experience of facilitation of workshops and meeting involving staff from all levels (frontline staff through to directors).
8. Experience of working in and leading multidisciplinary teams and working across organisational boundaries.
9. Experience of people management and development
Desirable
1. Experience of using mental health services or caring for someone who has used mental health services. Experience of working in a large statutory organisation across all levels
Skills
Essential
1. Significant project/programme management and services development skills acquired in a wide range of organisations
2. Ability to analyse and interpret highly complex information
3. Expertise in portfolio management
4. Previous application of service improvement tools and techniques
5. Expertise in engaging others in the change process, including negotiation and conflict resolution
6. Competent in the communication of highly complex and sensitive information
7. Ability to formulate long-term strategic plans that may impact across a number of organisations
8. Able to present complex information and data through presentation skills and report writing
9. Ability to develop and maintain relationships with key partners.
Desirable
1. Strong negotiation and influencing skills
Knowledge
Essential
1. Understands the human elements of change management
2. Can use project management software and other tools
3. Knowledge of principles of project and complex change management
4. Knowledge of health and social care systems
5. Understands how to interpret national policies in relation to mental health services
6. Knowledge of a range of improvement methodologies.
Desirable
1. Ability to develop relationships with partners and colleagues virtually.
2. High degree of credibility
3. Broadly capable and demonstrates high levels of productivity
4. A competent matrix manager and strategic thinker
Other
Essential
1. The ability to travel independent across the geographical spread of all Trust locations
2. High levels of self-motivation, discipline and resilience
3. Comfortable and confident working in politically sensitive environments.
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
County Hall
Martineau Lane
Norwich
NR1 2DH
Any attachments will be accessible after you click to apply.
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