Broker Account Manager
We are looking for a Broker Account Manager in London to join our Introducer team.
The team forms part of the Funding Circle Introducer Channel and will have day-to-day interactions with an assigned set of broker accounts, the brokers relationship managers, and internal operations teams.
Salary: £36,000 + £9,000 OTE
Who are we?
We’re Funding Circle. We back small businesses to succeed.
At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.
With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.
We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.
The role
We are looking for a Broker Account Manager to support and drive the growth of business lending through introducers i.e. commercial mortgage/asset Introducers, business consultants, accountants etc. You will balance managing a healthy & high-performing pipeline of applications whilst nurturing and growing relationships within our Introducer network.
1. Nurturing your pipeline of loan applications via Introducers from SME businesses
2. Managing relationships with Introducers in your portfolio via the telephone (not face to face)
3. Demonstrating excellent telephone and email communications & supporting your introducers on a day-to-day basis in ensuring SME's access to finance in a quick and efficient process
4. Helping to develop and grow your Introducers accounts into key accounts
5. Grow the number of SME loan applications via every individual Introducer in your portfolio
6. Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day
What we’re looking for
1. Experience working in a phone-based sales environment
2. Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills
3. Motivation by success in numbers and drive to achieve your monthly targets
4. Ability to learn, understand, take on feedback and explain complex concepts and products
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Why join us?
At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.
As a flexible-first employer, we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista-made coffee, and subsidised lunches (via JustEat) every day!
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
A few highlights:
1. Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support.
2. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
3. Development: Dedicated annual learning allowance and full access to internal learning platform.
4. Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more!
And finally, we have award-winning parental leave policies supporting parents through enhanced maternity, partner, and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.
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