Job Title: Bailiff
Role Type: Operational Delivery
Working Pattern: Full Time, Part Time, Job Share, Flexible Working
Line Manager Responsibilities: No
HMCTS is looking for dynamic individuals with great communication skills and a can-do attitude to join our Bailiff teams. Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison. Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.
This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions. Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.
Duties may include:
* Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
* Completing related paperwork and accurately receipting monies received.
* Serving Court documents personally.
* Inputting data and responding to e-mails.
* Conveying prisoners to Court and attending in court when required.
* Processing of cash payments with regard to propriety and security of monies.
* Dealing with queries in person, by post and over the telephone.
What do we need from you?
* A driving licence
* A road worthy vehicle is essential for the role.
* Some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required are also required.
* Great communication skills – both written and verbal
* Commitment to providing a brilliant service for our customers
* Ability to handle difficult conversations
* Ability to provide information, quickly and clearly
* A real passion for supporting and helping people
The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.
Mandatory Eligibility Requirements:
* A full licence entitling you to drive permanently in Great Britain.
Working Arrangements & Further Information:
The MoJ offers Hybrid Working arrangements where business need allows. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Benefits:
* Annual Leave: 25 days on appointment and will increase to 30 days after five years’ service.
* Pension: The Civil Service offers a choice of pension schemes.
* Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Application Process:
Interviews expected to commence 18th December 2024. Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.
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