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Assist the Family Service Counselors with interment verifications, blind checks, and memorials.
JOB RESPONSIBILITIES
1. Builds at-need charts
2. Verifies at-need files before sent for verification
3. Performs blind checks
4. Follows up with memorial renderings, processes, and timelines
5. Notifies families when flowers are placed
6. Sets Arrangement Continuation Appointments
7. Designs memorials
8. Serves at-need cemetery families that currently own property
9. Sets follow-up visits at the at-need arrangement conference
10. Logs information for Family Service Counselors
11. Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
* High School diploma or equivalent
Certification
* Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
* None
Knowledge, Skills & Abilities
* Ability to communicate effectively with associates, contractor personnel, and client families
* Ability to work productively with minimal supervision; achieves work objectives in a timely manner
* Ability to resolve routine problems promptly and effectively
* Ability to adapt to change in priorities
Compensation
$15.00 phr ($60,000-$110,000 annual income potential including bonuses and commissions)
Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program
Location
Job Location: US-IL - Pekin
Postal Code: 61554
Category (Portal Searching): Sales
Time Type: Full time
Location Name: Preston-Hanley Funeral Homes & Crematory
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