JOB SUMMARY The purpose of this position is to manage the work assignments for landscape and grounds staff, vendors, and contractors. Ensures that the proper condition and appearance of grounds, plants and foliage for assigned properties/facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages landscape and grounds staff to deliver expected service levels to the client within the prescribed budget. Coordinates work assignments among landscape and grounds staff, vendors, and contractors. Reviews backlogged work orders to ensure that assignments are completed. Reviews price quotes for the procurement of parts, services, and labor for projects. Develops and maintains positive relationships with clients. Responds to problems in a tactful and expedient manner. Attends client meetings for landscape and grounds matters. Inspects property landscape and grounds and generates inspection reports. Ensures needed corrective maintenance is documented and scheduled for repair as appropriate. Manages a goose harassment and control program through the use of a canine or other equally effective means. Includes canine training, handling, boarding and on-going care. Manages a property wildlife management program to include control of insects, rodents and wildlife on the property. Insects, rodents and wildlife shall be managed to desirable locations on the property only. Includes the management of vendors and contractors. Manages the maintenance and repair of landscape, snow removal and property fleet vehicles. Includes landscape mechanic, vendors and contractors. Manages a snow removal program to include the storage of bulk road salt and ice melt products, weather monitoring, scheduling of treatable events and associated communications. Prepares capital project budgets and operating budget reports. Prepares monthly operating budget variance reports. Codes accounts payable invoices to ensure correct cost centre accounting classification. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values